Human Resources Customer Service

Marie Gilles

*** ******** ***** ******** ** ***** 845-***-**** ************@*****.***

OBJECTIVE Multilingual, loyal business major leadership skill. Looking to work in Human Resources/Sales/Retail Management/Accounting. Willing to work hard to prove to be an asset across multiple business operations.

EDUCATION Bachelor of Science: Business Management (AACSB). Emphasis: Human Resource

Marist College, Poughkeepsie NY 2015

Associate of Science: Accounting.

Dutchess Community College. Poughkeepsie NY 2004

HONORS Dean’s List: Harold and Ann Miller Scholarship

RELATED EXPERIENCE

2/2017-5/2025 Owner/Manager, Supreme Cleaning Services (Kingston, NY)

Started from scratch; managed, provided outstanding service to customers in the local and surrounding area which helping me to survive over the years.

2/2012 -2/ 2017 Sales Events Specialist, Advantage Sales/Marketing. (Kingston, NY)

Prepared, Educated and Marketed food products to Sam’s club customers in Kingston NY.

Utilized previous experience to succeed in promotional selling to consistency exceed sales goals.

4/2008-3/2012 Tax Clerk, Bank of America, (Kingston NY)

Verified tax forms to determine if required documents were submitted.

Reviewed checks for accuracy before processing

6/1994-2/2006 P

Owner, Manager, Adonai Community Store, Poughkeepsie, NY

Founded and managed a retail, variety storefront: clothing, shipping and sales goods.

Provided exemplary customer service and built strong community relationships.

Managed international shipping to meet customer needs and deadlines.

Utilized multilingual ability to communicate to customer with diverse backgrounds.

Prioritized work efficiently to meeting highest standard of experience for business.

Ability to multitask operations: customer service, bookkeeping, account receivable, payables.

Highest customer service satisfaction sustained the business for 12 years.

COMPUTER Microsoft Word, Excel, Power Point.

LANGUAGES Multi-lingual, fluent in Creole, French and Spanish.

COMMUNITY SERVICE

I served on the Board at Kingston Housing Authorities for four Years as a team leader instructing tenants for renovation projects on the complex.

Red Cross Kingston taught cleanliness to children at the daycare. Filed, sorted and answering phones.

Mid-Hudson SDA Church in Poughkeepsie NY: taught education program and established an orchestra in collaboration with the music director Julie Wagner at Dutchess community College.

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