Customer Service Call Center
Resume:
MICHELLE ALFANETI
CONTACT
*********@*****.***
Harare, Zimbabwe
SKILLS
• Results oriented individual
who is able to work under
minimum supervision. • A
team player who is flexible and
highly adaptive to new
environments. • I have good
analytical and communication
skills both verbally and written in
English and Shona language.
• I also possess good time
management skills including
meeting deadlines. . Also
highest seller at the company
REFERENCE
Masimira - Extracity luxury bus
Receptionist and Reservation
officer
01-05-22 -
01-03-25
01.04.2014
- 25.07.21
2012
2013
2014
2014
2018
2023
OBJECTIVE
Receptionist professional with 5+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the Receptionist Associate role in your company.
EXPERIENCE
Travel Consultant
Flight and Holiday
-Selling flight tickets
-Making holiday packages
-Selling bus tickets
-Call center
-Doing itinerary
-Travel Insurance
- Dubai visas
Receptionist and Reservation officer
Extracity luxury bus
- Handling customer
- Booking bus tickets
- Customer service officer
- call center
EDUCATION
IATA(INTERNATIONAL AIR TRANSPORT
ASSOCIATIONS) FOUNDATION LEVEL
Speciss College
Pass
IATA(INTERNATIONAL AIR TRANSPORT
ASSOCIATIONS) CONSULTANTS LEVEL
Speciss college
Pass
IATA(INTERNATIONAL AIR TRANSPORT
ASSOCIATIONS) Business management LEVEL
Speciss college
Pass
Secretarial
City guilds
Pass
Amadeus
Amadeus school
Pass
Galileo Travelport
Travel port academy
88%
2024 Travelport Documentary Reissue
Travelport
91%
ACHIEVEMENTS & AWARDS
Drivers Licence Class 4
Contact this candidate