Product Designer User Research
Resume:
Rebecca(Jiaqi) Wu
As an emerging Product Designer with 3+ years of experience, I skill in B2B, SaaS, AI products, transforming complexity into intuitive, user-centered solutions. www.jiaqwu.com
linkedin.com/in/wu-jiaqi/
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EXPERIENCE
King County Metro, Product Designer
Sep 2024 - March 2025, Capstone, Seattle, WA
● Designed a B2B internal tool to assist metro operators in making data-driven decisions for bus energy consumption calculation and future transition simulation.
● Conducted user research to uncover users’ pain points and define 3 major features. Created 50 key screens for data analyzing and data visualization. Led 3 rounds usability tests to validate features with data.
● Demonstrated the POC with potential to reduce team alignment time from 16 to 2 hours per week and save $280,000 annually in capital costs.
● Led 2 workspace sessions and weekly client meetings to ensure alignment. NetEase, Inc., Product Designer
April 2023 - July 2023, Internship, Hangzhou
● Led an end-to-end design process of a cloud-based enterprise SaaS platform to drive the consumer-grade pivot. Led the redesign of a data-heavy dashboard, improving developer’s troubleshooting efficiency by 5.26%.
● Restructured information architecture, defined 3 user flows, and enhanced micro-interactions, delivering wireframes for rapid prototypes and integrating feedback to ensure smooth hand-offs.
● Collaborated closely with cross-functional teams to define technical constraints, quickly gained domain knowledge of a complex system.Worked closely with stakeholders including PM, engineers, QA, data scientists, clarified the ambiguous scope with the end users.
● Iterated NetEase’s design system with 6 components using Figma to improve consistency and enhance visual branding.
Indicator Lab, Inc., Product Designer
July 2022 - Oct 2022, Part-time, Santa Clara, CA
● Translated and simplified a complex B2B AI-powered fintech tool into a beginner-friendly B2C product, driving daily users from 400 to 1,200, while securing funding.
● Crafted 2 tailored user flows for 2 personas by conducting user research and 5 competitor analyses. Enhanced complex data visualizations to build user trust and reduce 70% understanding time.
● Delivered and defined the MVP scope within a tight timeline to align business goals and users' needs.
EDUCATION
University of Washington
Sep 2023 - March 2025
M.S. Technology Innovation, HCI
GPA 3.94/4.00
Zhejiang University
Sep 2020 - July 2023
M.S. Landscape Architecture
GPA 3.94/4.00 (Top 2)
Sep 2016 - July 2020
B.S. Landscape Architecture
GPA 3.73/4.00 (Top 6)
PROJECTS
Digital Aid Seattle, Designer
Aug 2024 - Sep 2024, Seattle, WA
Improved payment feature with a
better design system that meets
WCAG 2.0 standard.
Microsoft - FarmBeats IoT,
Product Designer
March 2024 - June 2024, Seattle, WA
Designed an AI-powered IoT solution
for farm monitoring. Pitched to
Microsoft client and won high scores.
SKILLS
Design: UX/UI Design, Visual
Design, Motion Design,
Accessibility Design
Tools: Figma, Miro, Adobe
Creative Suite, HTML/CSS,
JavaScript, React, Python, Git,
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