Multi-Cloud It Strategy

Christopher M. Gonzalez

**@*************.*** 470-***-****

https://www.linkedin.com/in/chris-gonzalez-atl Alpharetta, GA

Summary

Innovative IT executive with over 20 years of experience transforming enterprise technologies to drive operational excellence, enhance security, and achieve strategic goals. Expert in multi-cloud architectures, Generative AI applications, and DevOps methodologies, delivering measurable results such as 40% faster product releases and multi-million-dollar savings. Adept at leading global teams, managing large budgets, and aligning technology with business objectives in dynamic environments. Passionate about leveraging emerging technologies to create competitive advantages and fostering collaborative, high-performance cultures.

Areas of Expertise

IT Strategy & Leadership: IT strategy, budget optimization, IT governance, M&A integrations, cross-functional alignment, leadership & mentorship, business continuity planning (BCP), disaster recovery (DR), CAPEX & OPEX optimization, vendor and contract management.

Cloud & Infrastructure: Multi-cloud (AWS, Azure, GCP), hybrid cloud, containerization (Docker, Kubernetes, OpenShift), cloud cost optimization (FinOps), serverless computing (AWS Lambda, Azure Functions), SaaS, PaaS, high-availability (HA) architectures, disaster recovery (99.99% uptime), edge computing, 5G, Kubernetes security (Istio, Calico, Kyverno).

DevOps, SRE & Automation: SRE, CI/CD pipelines (Jenkins, GitLab, ArgoCD), IaC (Terraform, Ansible, Pulumi), platform engineering (Backstage, IDP), observability (New Relic, Datadog, OpenTelemetry), workflow automation, infrastructure orchestration.

IT Operations & Resiliency: IT service continuity, HA architectures, performance monitoring, IT asset lifecycle, ITSM best practices, cloud and on-premises resource optimization.

Networking: MPLS, CGNAT, SD-WAN, IPv6, VPN, load balancing, firewalls, BGP, QoS, network automation, traffic engineering, secure networking, cloud integration.

Cybersecurity & Compliance: Zero Trust Architecture (ZTA), Zero Trust Network Access (ZTNA), IAM (Okta, CyberArk, SailPoint), compliance and risk governance (FedRAMP, NIST, ISO 27001, PCI-DSS), DevSecOps (shift-left security, OWASP, software supply chain security), cloud security posture & workload protection (CSPM & CWPP), secure API management, FIDO2, passwordless authentication.

AI & Emerging Technologies: AI & ML, AI governance (MLOps, feature stores, explainable AI), AIOps, predictive analytics, IoT & edge intelligence, intelligent automation, real-time data visualization, quantum computing strategy & research, blockchain for enterprise solutions, decentralized identity, smart contracts.

Data & Analytics: Log monitoring & aggregation (Splunk, Elasticsearch, Logstash, Kibana (ELK Stack), Fluentd), BI & data visualization (Power BI, Tableau, Looker), data engineering (ETL pipelines, Snowflake, Redshift, BigQuery), real-time dashboards, AI-driven decision intelligence.

Software Development & API Engineering: C#, C++, Python, Java, .NET, ASP.NET, RESTful & GraphQL API design, microservices architecture, DevSecOps integration, secure SDLC, API security, software supply chain security.

Digital Transformation: IT modernization, business process automation, cloud-first initiatives, enterprise IT innovation, M&A IT integration, SaaS & PaaS strategy, IT cost optimization.

Collaboration & Productivity: Microsoft Office 365, Google Workspace, Jira, SharePoint, Confluence, enterprise collaboration tools.

Professional Experience

Senior Director – Technology 01/2023 – Present

Verizon Alpharetta, GA

Responsible for spearheading enterprise-wide IT initiatives, focusing on enhancing scalability, resiliency, and security through hybrid multi-cloud infrastructure modernization. Oversaw automation, self-service capabilities, and multi-cloud deployments across consumer, SMB, and enterprise applications. Effectively managed a $29M capital and $49M expense budget while implementing streamlined systems that reduced time-to-market by 40%.

Directed enterprise-wide IT transformation, modernizing hybrid multi-cloud infrastructure and enhancing scalability, resiliency, and security.

Spearheaded the creation of an Internal Development Platform (IDP), saving $11M annually while improving deployment times by 40%.

Delivered $15M in operational savings by optimizing multi-cloud environments, centralizing security systems, and improving threat detection by 30%.

Integrated Generative AI tools to enhance workflows, resulting in a 12% productivity boost and a 40% reduction in time-to-market.

Improved organizational security by 0.78 points in the NIST Cybersecurity Framework and enhanced compliance with secure API management frameworks.

Designed and launched real-time dashboards, enabling 30% better executive decision-making and faster response times.

Elevated team retention rates by 30% through mentoring programs and professional development for a global engineering team of 50+ members.

Accelerated deployment cycles by 50% and minimized manual intervention by 45% using unified CI/CD pipelines.

Implemented FinOps strategies, cutting cloud and data center operational waste by 18% and streamlining budget management.

Ensured 99.99% system uptime with automated disaster recovery across hybrid multi-cloud environments.

Associate Director – Technology 08/2016 - 1/2023

Verizon Alpharetta, GA

Oversaw all network, CI/CD pipeline, data center, and computing operations for Verizon’s global connected car division, managing data centers across the USA, EU, and APAC. Administered a $51M annual budget while leading initiatives to improve system scalability, reliability, and performance. Pioneered the migration to a carrier-grade MPLS core network and introduced advanced analytics tools to improve incident response times and operational efficiency.

Directed network operations, CI/CD pipeline optimization, and data center expansion for Verizon’s global connected car division, administering a $51M annual budget across USA, EU, and APAC regions.

Delivered $1.7M in labor savings by unifying six flagship products under a streamlined CI/CD pipeline.

Increased connected vehicle capacity by 100% by constructing two EU data centers to meet rapid growth demands.

Achieved 99.9999% service availability through MPLS core network and CGNAT implementation, surpassing industry benchmarks.

Reduced incident response times by 40% with AI-driven analytics, proactively identifying and mitigating vulnerabilities.

Improved deployment speeds by 50% and enhanced scalability by transitioning to containerized microservices architecture.

Cut operational costs by 15% through targeted cloud resource optimization and infrastructure rationalization initiatives.

Facilitated seamless integration of the $2.4B Fleetmatics acquisition, aligning systems and processes across the organization.

Designed FedRAMP-compliant environments, enabling partnerships with federal agencies and expanding business opportunities.

Improved real-time decision-making accuracy by 30% with unified operational dashboards.

Delivered continuous service for millions of customers by executing zero-downtime upgrades across global networks.

Technical Manager – Infrastructure & DevOps 06/2013 – 08/2016

Verizon Temple Terrace, FL

Oversaw the design, implementation, and management of infrastructure and CI/CD pipelines for FiOS video products. Focused on maintaining high availability, stability, and scalability across production and non-production environments. Directed the transition to AWS cloud infrastructure and achieved cost savings through resource consolidation and process optimization. Managed a $3.5M budget and coordinated cross-functional teams to meet critical project milestones, including high-profile acquisitions and divestitures.

Managed the design and deployment of CI/CD processes and infrastructure for FiOS video products, achieving 99.99% service reliability through SRE best practices.

Spearheaded Verizon’s transition to AWS cloud, building its first cloud environment and integrating it with CI/CD pipelines to accelerate feature delivery by 40%.

Delivered $1M in annual cost savings through AWS resource consolidation and network virtualization.

Played a critical role in Verizon’s $10.5B FiOS Video divestiture, ensuring uninterrupted service and seamless transition.

Enabled growth in the OTT video market by integrating OnCue assets into Verizon’s existing infrastructure.

Reduced incident resolution times by 50% with proactive monitoring and automated alerting systems, enhancing operational efficiency.

Improved troubleshooting by 30% by establishing a centralized log aggregation framework for faster root cause analysis.

Shortened infrastructure build times by 35% with next-generation CI/CD pipeline automation, streamlining deployment processes.

Technical Manager – Release Engineering 10/2011 - 06/2013

Verizon – Temple Terrace, FL

Oversaw release engineering and cross-team coordination for Redbox Instant by Verizon. Streamlined product delivery pipelines to enable faster market launches while maintaining robust performance and security. Successfully led the introduction of over 10 new clients and managed backend updates to enhance functionality and scalability across all platforms.

Accelerated time-to-market by 33% by optimizing release workflows and integrating 10+ new clients into the Redbox Instant platform.

Enhanced deployment reliability and cut release cycle times by 40% through pipeline automation.

Education

Bachelor of Science in Computer Information Systems Saint Leo University, Zephyrhills, FL

Associate of Science in Computer Science Saint Petersburg College, St. Petersburg, FL

Certifications

MCSE – Microsoft Certified Systems Engineer Microsoft

MCT – Microsoft Certified Trainer Microsoft

CCNA – Cisco Certified Network Administrator Cisco

Professional Development

Strategic IT leadership Verizon Leadership Academy

Building Business Acumen Acumen Learning

Applying Business Acumen Acumen Learning

Seven Habits of Highly Effective People Franklin Covey

Effectively Leading Through Change Verizon Leadership Academy

Increasing Shareholder Value Acumen Learning

Splunk Search Ninja Splunk

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