Low Voltage Customer Support

DOUGLAS B. QUANDER

.

Email: ****************@*****.*** Mobile: 202-***-****

PROFESSIONAL SUMMARY

Acquiring a TELECOMMUNICATIONS TECHNICIAN position which will allow the utilization of skills-sets and experience to provide quality services to your company. Exemplifying integrated array of tightly managed (skill sets and advanced abilities) in a creative entrepreneurial business venture operation. Performed residential and commercial installations. I am comfortable in assuming leadership in project work and knowledgeable in Telecommunication Technology, Network Cabling for Copper and Fiber Optic-Based Systems, Wireless Technologies, Troubleshooting and Terminations.

WORK EXPERIENCE

Tek One Solutions – Low Voltage Technician

Dulles, VA 02/2025 – Current

Mount and secure hardware and cables for these systems in buildings and other structures.

Diagnose issues in low voltage systems such as data communication faults, camera malfunctions, or alarm failures.

Program and configure security systems, access control panels, and other low voltage devices.

Make sure systems are properly grounded and shielded to avoid hazards.

Maintain accurate records of installations, repairs, and service schedules.

Use diagnostic tools to troubleshoot and ensure systems are fully operational

United Planning Organization - Broadband Telecommunications Trainee Student

Washington, DC 10/2024-01/2025

Assemble components based on customer requirements.

Install, configure, and maintain devices, Network cabling (Copper & Fiber) for end users.

Understand the basics of Broadband Telecommunications a networking.

Properly and safely diagnose, resolve, and document common hardware issues.

Apply troubleshooting skills.

Provide appropriate customer support.

Demonstrate proficiency of selected technology subject through certification testing

Outsource - Data Technician

Fairfax, VA 03/2014 - 05/2018

Provided Cat 5 and Cat 6 cable installation to include pulling, placement, termination, testing and labeling

Installed voice and data cables in residential, government buildings and school districts

Installed J Hooks to support cable in ceilings

Read general system layouts from blueprints

Properly operated and maintained installation tools and equipment

Dynamic Concepts Incorporation (DCI) - Data Technician

Washington, DC 01/2011 - 04/2018

Terminated Jacks

Installed and removed cable

Responsible for putting up displays and projector screens

Read Blueprints to display layouts

SKILLS

Telecommunication (C-Tech)

Network Cabling Copper and Fiber Optic-Based Systems (C-Tech)

Terminated cat5, cat6 data cables and fiber optic

Splicing of Copper and Fiber Optic Cables

Occupational Safety Hazard Administration (OSHA-10)

Installed access panels, NID boxes to residential and commercial properties

Replaced and hung aerial drop wire to residential and commercial properties

Test and troubleshoot customer premise wiring for open, shorts, crosses and for the distance of wires and cable

Microsoft Word for Windows, Excel and PowerPoint

EDUCATION AND CERTIFICATIONS

Telecommunication Technologies: Telecommunication September 2024

United Planning Organization Training Academy-UPO Washington, DC, USA

• Entry-Level Telecommunication, Copper Cabling and Fiber Optic Technician's Training.

Job Readiness Training and Soft Skill Training 2024

Financial Marketing and Industrial Real Estate Course 2009

GED 2006 Fort Dix, NJ

DB

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