Test Engineer Software Development

Alka Singh

****.***@*****.*** Mobile # +1-984-***-****

Dynamic and motivated professional with a proven record in building and designing testing strategies and execution. Skilled in correspondence testing, requirements analysis, and test case creation within the insurance domain. Demonstrates exceptional communication skills and critical decision-making during challenges. Adaptable and transformational, with the ability to work independently and develop opportunities that further establish organizational goals. Excited to bring expertise in testing methodologies and insurance domain knowledge as a Functional Test Engineer

Professional Summary

10 years of experience in development and testing and ensuring the quality of Insurance and Capital Markets applications. Proficient in Requirement Analysis, Test Planning, Test Design, Test Execution, and Defect Management for Policy Administration Systems.

8+ Years experience in Batch processing testing and monitoring in Mainframe/ZOS environments like COBOL, JCL,VSAM,DB2,IMSDB, SORT Utility, FileAid.

Creation of new JCL, input data preparation/creation, abend resolution, output results verification in spool, output files, and output databases.

Extensive experience in Unit and Systems Integration Testing, End-to-End Testing, and Parallel Testing. Possess strong knowledge of business workflows.

Analyzed test results to identify areas for improvement and optimize testing processes. Worked with JIRA, Unix, SQL, and version control tools such as VSS and SVN for test management and execution.

Strong knowledge of Agile methodologies (Scrum, Kanban) and active participation in Sprint Planning, Daily Standups, and Retrospectives.

Strong understanding of Policy Lifecycle, including Policy Issuance, Renewals, Endorsements, Cancellations, and Reinstatements.

Hands-on experience in validating Ratings, Coverages, and Premium Calculations within Policy Centre.

Proficient in designing and executing Test Cases, Test Scenarios, and UAT scripts for Policy Centre functionalities.

Continuously improved testing processes and standards to enhance efficiency, accuracy, and overall software quality.

Collaborated with Business Analysts and Developers to ensure functional correctness and alignment with business requirements.

Ability to perform Regression Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).

Strong problem-solving and troubleshooting skills to identify root causes of functional defects and inconsistencies.

Ability to meet tight deadlines, work under pressure, and deliver high-quality results in a fast-paced environment.

Managed daily QA status communications and reported potential risks throughout the software development lifecycle.

Conducted thorough testing to ensure system meets requirements.

Excellent communication and stakeholder management skills, ensuring seamless collaboration across teams.

Well-acquainted with the Software Development Life Cycle and Agile Methodologies. Experienced in estimation, resource and schedule planning, tracking, and reviews.

Skills And Technologies

Cloud infrastructure: AWS S3, EC2

Industries - Insurance, Capital Market

Tools – Manual Testing, Selenium Testing, SQL,PowerBI, Quality Tools: VSS

Test Management Tools: JIRA, Track Record (Defect Logging), MTM(test case

writing tool),TFS(Defect logging),qTest, API Testing (POSTMAN)

Techniques Methodologies: Black Box Testing, Function & Non-Functional Testing, Regression Testing, Compliance & Regulatory Testing, Agile & Scrum Methodology

Continuous Improvement: Analyzing Test Results, Optimizing Testing Processes, Staying Updated with QA Trends & Best Practices.

JCL, COBOL, CICS, DB2, VSAM, IMS DB, MQ CICSWEB, FileAid, Changman, SPUFI

Experience and Achievements

HEXAWARE TECHNOLOGIES LIMITED Feb 2016 –May 2022

Client: Brown Brothers Harriman, NY

(Job Title: System Analyst)

Roles and Responsibilities

Collaborated with cross-functional teams to gather requirements, conduct brainstorming sessions, and align efforts with project objectives.

Managed JIRA instances, including configuration, customization, and maintenance.

Applied various testing techniques, including black box, functional, and non-functional testing.

Utilized Agile and Scrum methodologies to deliver high-quality systems.

Designed and executed test cases, performed reviews, and conducted manual testing across various levels to ensure system reliability.

Developed and executed test plans to ensure thorough UAT coverage.

Test JCL creation, SORT JCL creation, validation of results using SQL, FileAid, SORT Utility.

Logged and tracked defects using Track Record, TFS, and qTest.

Skilled in using tools like JIRA for tracking, defect management, and reporting, while ensuring adherence to Agile and Scrum methodologies.

Utilized JIRA for project management, including issue tracking, workflow management, and reporting.

Managed project tracking, resource planning, status reporting, and quality audits, consistently achieving SLAs and high customer satisfaction.

Tested APIs using POSTMAN, including functional and performance testing.

Wrote and maintained test cases using MTM.

Troubleshooted JIRA issues, including configuration problems and user errors.

Improved product quality through thorough defect logging and tracking.

Conducted root cause analysis to identify and resolve underlying issues.

Used POSTMAN for API testing and validation.

Planned and executed UAT cycles to ensure business requirements were met.

Managed defects and requirements using TFS.

Developed and executed UAT test cases to validate system functionality.

Created and executed test cases to validate system functionality.

Executed regression testing to ensure changes did not impact existing functionality.

Used MTM for test case writing and management.

Contributed to iterative development, ensuring testing aligned with Agile principles.

LTI MINDTREE Sep 2009 – Feb 2013

Client : Nationwide Insurance(HMIC), PA

(Job Title: Associate)

Roles and Responsibilities

Collaborated with clients and cross-functional teams for BRD walkthroughs, Microsoft Test Management, effort estimation, and defect management, ensuring smooth project execution and quality outputs.

Integrated JIRA with other tools and systems, such as Bitbucket, Confluence, or Slack.

Utilized qTest for test management and defect tracking.

Worked within Scrum framework, attending daily stand-ups, sprint planning, and retrospectives.

Effectively communicated UAT results and defects to stakeholders.

Increased efficiency through automated testing and streamlined defect management.

Validated API responses, including data validation and error handling.

Created and maintained API documentation

Collaborated with cross-functional teams to ensure testing aligned with business requirements.

Utilized Track Record for defect logging and tracking.

Led team management activities, including resource estimation, technical/domain support, access rights audits, and maintaining quality and process documentation.

Enhanced collaboration with development teams through clear defect reporting and tracking.

Managed test cases, including organization, execution, and reporting.

Integrated test cases with automated testing frameworks.

Managed defect life cycle, including reporting, assignment, and resolution.

Used JIRA to manage Agile projects, including Scrum and Kanban methodologies.

Customized JIRA workflows, screens, and fields to meet business requirements.

Drove weekly and senior management review meetings, defect prevention initiatives

Managed product backlogs in JIRA, including prioritization and refinement.

Conducted functionality testing for rates, rules, and form changes validated outputs through manual rating

Awards and Certificate

Certificate of Professional Scrum Master I

Certification of Selenium with Java

PowerBI: DashBoard for beginners

ChatGPT and PowerBI

Postman : API Testing

Corporate Mainframe Training within L&T Infotech(LTI Mindtree) topper in the year 2009

Email Etiquettes in the year 2010

Quality Assurance in the years 2011 and 2015

Software Configuration Management (SCM) in the year 2011

Microsoft Visual Basics Macro in the year 2012

Insurance domain training in the year 2012

BBH Star Award in 2020 &POB (Pat on Back award)

SPOT Award for August’2018

ITIL Certification internal Training @ Hexaware Technology

Completed Hexaware Evolve and Bronze badge of Agile certification in the year 2020

Role-based training (RBT) in the year 2010

Education

Post Graduate in IT: 2008 :School of Computer Science, DAVV Indore MP with 7.2 CGPA

Graduate in BSC Math 2006 :Govt. M.H College of Home Science and Science for Women Jabalpur MP with 65%

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