Customer Service Inventory Management

Steve Williams Jr.

*****************@*****.*** 347-***-**** New York, NY

Detail-oriented and experienced professional with a strong background in inventory management, customer service, and technical support. Proficient in utilizing Microsoft Office and various software applications to streamline operations and enhance organizational efficiency. Proven ability to work collaboratively in team environments and to manage tasks effectively under pressure.

EXPERIENCE

Madison Square Garden New York, NY

Uniform Distribution Associate February 2018 - Present

• Distribute uniforms to employees, ensuring accurate inventory management and prompt service.

• Organize and maintain the clothing inventory system for streamlined operations.

• Enter employee data into the computer system and utilize Microsoft Office for document creation.

• Assist in establishing a new tracking system for uniforms to improve accountability.

• Collaborate with team members to enhance workflow efficiency and address operational challenges. Macy’s Department Store Valley Streams, NY

Warehouse Associate September 2014 - June 2017

• Communicate effectively with management to promptly resolve inventory discrepancies.

• Handle heavy lifting and movement of merchandise, adhering to safety protocols.

• Collaborate with team members to ensure merchandise is organized and efficiently unpacked.

• Execute proper stocking techniques to maintain the sales floor display requirements.

• Perform inventory audits to maintain stock accuracy and mitigate loss. Queens College Bayside, NY

Student Aide November 2013 - March 2014

• Assisted in the repair and maintenance of computer equipment for various client needs.

• Removed broken hard drives and replaced them to ensure continuity of operations.

• Installed necessary business applications on desktop computers for faculty and staff. EDUCATION

Queensborough Community College

Associate Degree September 2009 - January 2013

Andrew Jackson High School

High School Diploma September 2004 - June 2009

SKILLS

• Certifications: CompTIA A+, Microsoft IT Support Specialist, IBM AI Foundation for Everyone, Google Data Analytics, AI Foundations for Everyone, IBM Data Analyst Professional Certificate, IBM Generative AI Engineering Professional Certificate, Microsoft Business Analyst Professional Certificate

• Other: SQL, Data Visualization, Business Communication, Computing Skills, Network Protocols, Troubleshooting, Inventory Control, Web Development, Customer Service

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