Part-Time Customer Service

*** ********** ****

Danville, KY *****

859-***-**** (C)

*******************@*****.***

JANIE SHADWICK ELLIS

OBJECTIVE

Apply my experience and skills to assist the organization to attain their goals and to provide excellent customer service

SKILLS

Excellent computer skills (WORD, EXCEL, ADOBE, EMPHASYS)

Positive attitude, Able to work with and communicate with a diversity of individuals of varying ages; ability to easily adapt to a variety of situations with positivity

WORK HISTORY

Volunteer

Ephraim McDowell and Heritage Hospice

09/24 to Present

Trilogy (Willows at Hamburg)

December 2023 to April 2024

*Activities Assistant

Work with dementia residents providing various activities 7 days per week

Home Instead

March 2023 to December 2023

Lexington Housing Authority

July 2021 to January 2023

Office Manager

-Responsible for 300+ low income residents to include liaison with Maintenance, pest company, corporate office and others as needed

Various Part-time Temporary Jobs

Uber Driver

Office Team

-Part-time and Temporary office positions

November 2016-July 2021

UNIVERSITY OF KENTUCKY

August 2011 to November 2016

Administrative Support Administrator

-Worked with all colleges to process courses and programs

-Coordinate and process University’s withdrawal program

VARIOUS PART-TIME JOBS

August 2006-August 2011

US Census Bureau(Team Leader), Test Administrator

URANIUM DISPOSITION SERVICES

March 2004-2006

Human Resources Manager

-Responsibilities included staffing 2 satellite locations (Portsmouth, OH and -Paducah, KY) and the corporate office in Lexington KY.

-Staff included both union and non-union positions

-Administered all benefits including Medical, Dental, 401(k), life insurance for all 3 locations

-Travel to the locations weekly

-Designed and presented new hire orientations

-Worked with Peoplesoft applications to track applicants and employees

-Prepared Affirmation Action and other required information to partners

-Installed time off requests program

EDUCATION

UNIVERSITY OF TENNESSEE AT CHATTANOOGA

BA Psychology

REFERENCES

Upon request

Contact this candidate