Medical Assistant Administrative

Irma Lizznet Hernandez Tucson, Arizona ***** Ÿ 520-***-****

*****************@*****.***

Highlights

Work well in a high-pressure environment

Skilled with Microsoft Excel, Word, Outlook, and PowerPoint

Skilled at encouraging others and developing rapport.

Self-motivated and assertive

Quickly learn procedures and methods

Over 10 years’ experience in medical field

Honest, friendly, outstanding communication skills

Adapt to changes in user demands and work environment.

Bilingual (English and Spanish)

Experience

Medical Assistant

Administrative work: answering phone calls.

Calendar management.

Manage over 100 phone calls daily.

Maintain and organized over 1000 files both digitally and physically.

General report for office inventory management.

Duties involving review, creating and processing materials, and confidential information by federal and state law.

Assisting with preparing meeting agendas and presentations.

Established procedures to handle customer satisfaction, customer communication, incident handling, and escalation.

Use software solutions, and MS Word and Excel to accurately document and track customer contacts.

Executed daily operations of vitals, immunizations, and dispensing medicine.

Changed dressings on wounds.

Show patients to examination rooms and prepare them for the physician.

Recorded patients' medical history, vital statistics, and information such as test results in medical records.

Prepared and administered medications as directed by a physician.

Inventoried and ordered medical, lab, and office supplies and equipment.

Cleaned and sterilized instruments and disposed of contaminated supplies.

Performed general office duties such as answering telephones, taking dictation, and completing insurance forms.

Helped physicians examine and treat patients, handing them instruments and materials and performing such tasks as giving injections and removing sutures.

Authorized drug refills and provided prescription information to pharmacies.

Contacted medical facilities and departments to schedule patients for tests and admission.

Employment

Health Grace and Healing 7340 E. Speedway Blvd. #101

Medical Assistant / Administrative Assistant 08/2021 to Present

Arizona Oncology 603 N Wilmot Rd.

Medical Assistant 11/2020 to 08/2021

Center for Neurosciences 2450 East River Road

Medical Assistant 10/2018 to 02/2020

Alvernon Allergy and Asthma 2902 East Grant Road

Medical Assistant 01/2015 to 10/2018

Education

Pima Medical Institute 2121 North Craycroft Rd

Certificate

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