Customer Service Warehouse Associate

Crystal L Thomas

*******.********@*****.***

** ********** ******, ******** ****, KY 41017

Cell: 859-***-****

PROFESSIONAL SKILLS SUMMARY

Accounting & Customer Service: I am an outgoing, enthusiastic person who likes to help others. My positive personality, attention to detail, & ability to adapt quickly to change make me a great asset within a variety of industries. I am seeking a position where I can grow professionally while using my skills & knowledge to benefit the company

•Accounts Receivable, Invoicing, Payment Processing, Monthly Balance

•Accounting Systems - Project Tracking, Quickfill, SAP, AS400, Great Plains, QuickBooks

•Microsoft Office software knowledge, i.e. Word, Excel, Outlook, Access, PowerPoint

•Well-respected for excellent customer service skills, both internal & external

•Detail oriented, quick learner with good oral & written communication skills

EMPLOYMENT

Reach Logistics, Hebron, KY December 2023 to January 2025

Warehouse Associate

Receive merchandise on receiving line using inventory software and RF scanner

Replenish inventory in general warehouse for created work orders

Prepare inventory to return to vendors or for donation

Problem solve inventory issues

Various Companies November 2012 to October 2023

Talent Group – PPD, West Chester, OH & Highland Heights, KY (Feb 2023-Oct 2023)

Logistics Coordinator

Wayfair, Hebron, KY (Mar 2022-Nov 2022)

Warehouse Associate I

Domino’s Pizza, Florence, KY & Richwood, KY (Nov 2020-Jan 2022)

Assistant General Manager, Assistant Manager, Delivery Expert

Pizza Hut, Erlanger, KY (Sept 2018-Apr 2020)

Shift Manager In Training, Line Cook, Prep Cook, Delivery Driver, Inventory Control

JACK Cincinnati Casino, Cincinnati, OH (Aug 2015-Aug 2018)

Table Games Dealer

Kustom Blending, Richwood, KY (Nov 2012-Jun 2015)

Customer Service Representative

Taylor & Francis Group, Florence, KY December 2005 to March 2012

Direct Retail Accounting Lead

•Enter and/or distribute payments received into the accounting system

•Deposit in-house payments received using bank issued hardware, software, & the banking website

•Manage & balance daily & monthly receivables through A/R bank account(s) using an Excel spreadsheet (Batchbook)

•Manage daily & balance monthly all credit card transactions

•Monthly A/R balancing, closing, & reconciliation

•Oversee basic operations of A/R alongside the A/R Manager

EDUCATION

Associate of Applied Science (AAS), Professional Accounting, 2002-2003

Indiana Business College (AKA Harrison College), Evansville, IN

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