Customer Service Data Entry
Resume:
Patricia
Zackschewski
Email *********************@*****.***
Address **** *. ******** **. *** A
Tampa, Fl 33616
CAREER
OBJECTIVE
To gain experience and to further my career within THE company. I believe I can be a great asset to your line of business. I'm a hard worker and quick learner. I put a lot of pride and integrity in my work. I'm also business oriented and I also multi-task very well with excellent customer service.
SKILLS
● Lead Identification ● Equipment Maintenance
● Job Assignments ● Task Monitoring
● Production MonitorinG
EXPERIENCE
SUNSHINE THRIFT STORE
JUNE 2024-CURRENT
● EVALUATED AND SORTED INCOMING DONATIONS, IDENTIFYING VALUABLE ITEMS AND ENSURING QUALITY CONTROL WHILE PROCESSING A HIGH VOLUME OF DONATIONS DAILY.
● ORGANIZED AND DISPLAYED MERCHANDISE IN AN ATTRACTIVE AND ACCESSIBLE MANNER, CONTRIBUTING TO A POSITIVE CUSTOMER SHOPPING EXPERIENCE AND MAXIMIZING SALES POTENTIAL.
● ASSISTED CUSTOMERS WITH INQUIRIES, PROVIDED RECOMMENDATIONS, AND RESOLVED ISSUES EFFECTIVELY, RESULTING IN POSITIVE CUSTOMER FEEDBACK.
MANUFACTURER / TEAM LEAD — Sawyer Products
July 2022 - December 2023
● Work on production lines with products for pest and insect control
● Set up machinery
● Adaptable team player with effective communication skills in a collaborative work environment
● Assist the manager with whatever needs that have to be met.
● Coordinated with management to prioritize assignments based on current issues and business needs. Express Employment (Temp Agency)
March 2021 - July 2022
CASHIER, STOCKER, MANAGER — Dollar Tree
Tampa, US, September 2019 - November 2020
● Handled cashiering, stocking, running bank deposits & change for the store manager
● Also came in on days off when the manager called me in because of shortages of cashiers
● Received numerous compliments about outstanding customer service. CSR:, APPOINTMENT SETTER — Kelly Services/ Health Net (Temp Agency Medical Appointment Setter) Tampa, US, March 2017 - July 2017
● Handled setting up appointments for Veterans with different Health Conditions
● Assisted in insurance, claims, and general information
● Received recognition from upper management for professionalism and courtesy.
● DATA ENTRY
MEDICARE SUPPLEMENT CSR — Express Emp/Amerilife (Temp Agency -Medical DATA) Clearwater, US, September 2015 - November 2016
● Handled Medicare supplemental plans, providing information to providers, Doctors, Nurses, and Customers
● Assisted with Claims and Payments
● Received letters of commendation and voicemails from satisfied customers.
● DATA ENTRY
MEDICARE REPRESENTATIVE — Vangent (Medical)
Riverview, US, August 2009 - April 2012
● Representative for senior citizens, railroad retirees, and disabled Medicare Recipients
● Assisted beneficiaries with comparing and enrolling in prescription drug plans
● Provided information on covered and non-covered services
● Processed and adjudicated medical claims.
● DATA ENTRY
EDUCATION
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA
— Zephyrhills High School
ZEPYRHILLS, JUN 2002
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