Tamika McLean
CNA//PSC/QA Specialist
Landover, MD 20785
************@*****.***
Seeking to obtain an entry level position in an office setting, with the opportunity that will allow growth in general business management.
Authorized to work in the US for any employer
Work Experience
QA Specialist
The Midtown Group-Washington, DC
April 2024 to June 2024
QA applications from USDA recipients.
Data Entry Clerk
The Midtown Group-Washington, DC
December 2023 to April 2024
Input USDA discrimination applications, peer review applications Program Services Specialist
CCA OF AMERICA-Arlington, VA
May 2023 to December 2023
Process files / applications for the Navy and Marines for child care subsidy. Answer the hotline for assistance with the families.
Customer Service Representative
The Midtown Group-Washington, DC
June 2021 to January 2023
Assist with covid 19 funeral assistance for FEMA and other declared disasters Date entry
Verified classified information from applicants
Took and completed Registrations
Patient Service Coordinator
MedStar Georgetown University Hospital-Washington, DC August 2022 to November 2022
Check in patients
Route calls to appropriate staff.
Make follow up appointments
Take co pays
Patient Access Representative
MedStar Health-Mitchellville, MD
May 2022 to August 2022
I take calls to schedule patients and or reschedule appointments. I also communicate with the doctors and patients in regards to referrals and lab orders etc Medical Assistant
Novi eye associates-Washington, DC
August 2018 to July 2019
Check in patients
Dilate eyes
Fill rx
Insurance verification
Teacher
The Haynes Academy-Upper Marlboro, MD
October 2017 to July 2018
assist children with homework and various activities during the week. Summer hours assist on an array of field trip.
Teachers Aid
Rising Generations Early Learning Center-Capitol Heights, MD April 2016 to June 2017
Feeding changing infants
● Documenting infants day
● One on One phonics and alphabet
Binary Assistant
Linemark Printing
February 2013 to March 2016
Assist in sorting calendars.
● Prepare packaging for shipment.
● QC books to correct covers then box and ship.
● Shrink wrapping documents and books.
● Stuff envelopes
● Others duties as assigned
Externship
Providence Hospital - Dr Brownlee Office
November 2009 to December 2009
Assist doctors in the office as needed.
● Removed patient's sutures.
● Filed patient information.
● Maintained and created patient charts.
● Scheduled appointments.
● Took patient vitals prior to meeting with the doctor.
● Prepared Lab work.
● Answered phone calls and assisted the customers. Education
High school diploma in Psychology/Early Childhood Education University of the District of Columbia - Washington, DC January 2004 to 2006
Skills
• 60 wpm
• Multi-phone
• Multi-phone lines
• Scanner
• Excel
• Scheduling
• Data Entry
• Billing
• Filing
• Receptionist
• Child Care
• Teacher Aide
• Teacher Assistant
• Early Childhood
• Classroom Management
• Babysitting
• Special Education
• Medical Scheduling
• Special Needs
• Toddler Care
• Experience with Children
• Office Administration
• Autism Experience
• Curriculum Development
• Tutoring
• Insurance Verification
• Typing
• Sales
• Clerical experience
• Cooking
• Personal assistant experience
• Calendar management
• Windows
• Medical records
• HIPAA
• EMR systems
• Data collection
• Vital signs
• Medical office experience
• Filing
Certifications and Licenses
Teaching Certificate
CPR
CNA
First Aid Certification
Assessments
Scheduling — Proficient
April 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Home health aide skills — Proficient
August 2020
Providing care to patients in a home setting
Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative support professional fit — Proficient April 2023
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Medical receptionist skills — Proficient
April 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.