Customer Service Machine Operator

Ana Luisa Cotto Laboy

**** * ***** ** ************, PA 19134

E: **********@*****.*** P: 856-***-****

Objective Dynamic and results-oriented professional seeking a challenging position in the food production and service industry, leveraging strong team collaboration skills, proficiency in operating production machinery, and experience in high-pressure work environments.

Professional Experience

Picker and packer

Amazon warehouse fullfilment associate, florence, NJ -august 2022 – October 2023

Adapted high-pressure situation

Collaborated effectively in team settings to achieve production objetives.

Maintained workplace safety and cleanliness to prevent and accidents.

Work with different scanners in the work area and keep them in good condition

Production Machine Operator

Bonduelle Ready Pac, Florence, NJ — September 2021 - June 2022

Operated production machinery, ensuring efficient workflow and timely completion of tasks.

Demonstrated capability in handling heavy objects, ranging from 50 to 100 pounds.

Collaborated effectively in team settings to achieve production objectives.

Adapted to high-pressure situations, maintaining productivity and quality standards.

Skilled in troubleshooting and repairing machinery to minimize downtime.

Trimmer/Packer

Bonduelle Ready Pac, Florence, NJ — October 2020 - September 2021

Played a key role in team-based achievement of production goals and objectives.

Managed the preparation and packaging of various salad products.

Maintained workplace safety and cleanliness to prevent accidents.

Operated under high-pressure conditions, ensuring continuous productivity.

Restaurant Team Member

Tacos & Cervezas, Guayama, Puerto Rico — May 2017 – August 2020

Cooked a variety of dishes including meats, chicken, potatoes, rice, and other ingredients.

Provided excellent customer service, handling orders and payments efficiently.

Managed bar service, enhancing customer satisfaction.

Conducted inventory management and received supplies to maintain stock levels.

Ensured cleanliness and hygiene in the cooking and dining areas.

Education

General Equivalency Diploma

National University College- Caguas Enclosure- Guayama, PR

August 2019 - April 2020

Emergency Medical Technician/Paramedic

National University College- Caguas Enclosure -Guayama, PR

January 2018 - January 2019

Nursing Program

Escuela Superior Vocacional Dra. María Socorro Lacot, Guayama, P.R. 00784

August 2014 - May 2017

Skills and Expertise

Machine Operation and Maintenance

Team Collaboration and Objective Achievement

High-Pressure Work Environment Adaptability

Customer Service and Order Management

Inventory Control and Workplace Safety

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