Qa Tester Software Development

BANDANA VERMA

QA Tester/ Analyst

SUMMARY:

• Certified ISTQAB/ ASTQAB Software Tester (CTFL).

• Experience with Software Development Life Cycle (SDLC) testing methodologies and techniques, e.g. Agile Scrum Methodology, Waterfall Methodology etc. and analyzing the Business Requirements Documentation, system documentation such as system design, system testing.

• Responsible to provide demos to the business owners/Testing Team on new applications and application changes

• Excellent knowledge of maintaining and organizing Test Management tools including Test Link, Quality Center, Confluence, Jira, Azure Devops, Share Point, Open Text source such as Team Site E- studio/ AEM (Adobe Experience Manager) version (6.3,6.5), GitHub, Qase

• Working Experience in Web Technology

• Expert/experience with Video & Audio Streaming Testing.

• Working experience of executing and debugging automation scripts using Smart Bear-Test Complete Web version 12 and generating the Report and verifying the HTML Reports

• Working Experience on Google extension & Debugging Tools such as Fiddler to track the web traffic proxy and analysis the log in Sumo Logic

• Proficient in development, execution, and maintenance of Test plans, QA Process Flow, Path to production flow, Test cases and Requirements Traceability Matrix

• Proficient using Microsoft Suite (word, Excel, Power Point, Visio and Outlook)

• Possess excellent GUI, Unit, Functional & Non-Functional, Regression, System, Cross-Browser, compatibility testing of different OS and User Acceptance testing (UAT) testing skills

• Experience analyzing Business Requirement Specifications and converting them to Test design documents

• Access remote lab machines and VM’s to conduct testing for different OS (Windows7, Windows 10, upgrading OS windows 7 to windows 10). Aware of testing application hosted in cloud

• Working Experience in manual mobile application testing of Android, iPhone (Mobile) web applications

• Knowledge of Web Services used for application integration testing (API) using Soap UI & Rest API

• Ability to learn and adapt new technologies quickly and apply it to work

• Possess excellent interpersonal, organizational, and communication skills, and has proven to be a goal-oriented, diligent and resourceful QA professional

• Working Experience on Health care Domain

• Working experience on Telecom Domain

PROFESSIONAL EXPERIENCE:

Incident IIQ

QA Tester/ Analyst

September 2020 – Present

Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools. Incident IQ is committed to supporting teaching and learning by transforming technology support, asset management and services delivery to meet the needs of today’s K-12 schools. Role at Incident IIQ is of a Manual QA Analyst. Testing the Product and the Application Manually.

Responsibility:

• Review functional and design specifications to ensure full understanding of individual deliverables

• Identify test requirements from specifications, map test case requirements and design test coverage plan

• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts

• Execute and evaluate manual or automated test cases and report test results

• Testing on AEM (Adobe Experience Manager) or a modular CMS platform

• Hold and facilitate test plan/case reviews with cross-functional team members

• Ensure that validated deliverables meet functional and design specifications and requirements

• Isolate, replicate and report defects and verify defect fixes

• Environment: IOS Device (Mac Book, iPad, iPhone), Windows 10 (Browser-Edge, Chrome)

AMERICAN CANCER SOCIETY, Atlanta GA

Manual AEM QA Tester/ Analyst

December 2018 – April 2020

The American Cancer Society is a nationwide Non-Profit health organization dedicated to eliminating cancer. Role at ACS is of a Manual AEM Tester. Testing web- based applications & component Testing on AEM sites and AEM Page templates.

Responsibility:

• Creating user stories and creating test cases for both positive and negative test scenarios

• Documenting issues for development teams

• Define the test strategy and approach for AEM (Adobe Experience Manager) delivery project

• Develop QA process and Path to Production Flow diagram to stream line the process among different project using Visio

• Identifying test cases for automation & the Regression script on Selenium Tool

• Elicit requirements from internal and external users and translate requirements to test cases

• Working with VSTS/Microsoft Azure DevOps for managing the Project

• Working with web technologies, Adobe Experience Manager (AEM), Content management Working on an agile team

• Testing to ensure WCAG 2.0 Accessibility requirements

• Running the Accessibility overview report on siteimprove

• Cross Browser Testing

• Testing the E-commerce application of cancer.org

• Environment: Windows 10 upgrade, Windows 8.1, Mac. IOS device (iPhone, iPad)

• Browsers: Edge, IE-11, Chrome

DATA INC, MERCEDES BENZ USA, LLC, Sandy Springs, GA

CMS Specialist

May 2018 – December 2018

• Work within the IT team to support multiple business units working with AEM in a variety of different capacities, including authoring copy, images and other needed content.

• Co-ordinate with existing team members to deliver the migrated websites based upon agreed schedule.

• Work within the UX team to support multiple business units working with AEM in a variety of different capacities, including:

• Building new content/pages and editing existing content utilizing existing components and target capabilities.

• Support Agile teams in building content with AEM.

• AEM Authoring, using custom AEM implementation, which includes writing content and working with images for the respective requirements.

• Experience in working with templates and components.

• Reviews and adheres to content/business/technical/design requirements using Confluence and JIRA.

• Work with business, managers, QA Testers on regular basis to understand the timeline

• Environment: Windows 10 upgrade, Windows 8.1, Mac. IOS device (iPhone, iPad)

• Browsers: Edge, IE-11, chrome

UPS Supply Chain Solution, Alpharetta, GA

Web UAT Tester/Quality Analyst/Content Maintenance Specialist

January 2017 – November 2017

UPS is the world's largest package delivery company and one of the leading global providers of specialized transportation and logistics services. Role & responsibility was involved with quality assurance in Agile Methodology. Responsible for the visual experience and strong attention to detail of web page and Testing of published content via AEM for the following workflow (Sites, Assets, Forms, Communities, Livefyre)

Responsibilities:

• To ensure high-quality, accurate web content based on company-defined editorial standards, templates and visual designs, accessibility compliance standards, and web industry best practices

• Responsible to verify Video streaming functionality of the website on different mobile devices & IOS devices.

• Responsible to create bug against the HTML automation Report

• Defined process to create bug and story on jira using excel spreadsheet.

• Participated in the WEM (Web Experience Management) conversion by arranging, editing and maintaining online content for different sections on UPS.com using Open Text Team Site (E-studio/AEM)

• Conduct visual inspections of web pages to confirm proper layout, design, and content, translations across different screen sizes (phone, tablet and desktop)

• Compare an old page to a new page in 217 countries & Territories with 37 languages to quickly determine if the new page has the proper language and that all the content has been migrated successfully

• Perform functional testing of page elements - specifically links and visual design transitions

• Identify patterns in content errors to assist the technical team in performing root cause analysis of problems with web page templates, copy and configurations

• Apply formatting specs & design styles as directed, to correct content errors

• Verify the 174,119 migrated pages and country validation against Content Management Database (CMDB) & CMS (Content management System)

• Managed an offshore Quality Assurance team/performed Quality Assurance testing for a customized specific branded page for customer and this was managed through AEM platform for same digital experience. Application created for both mobile/tablet and responsive web

• Verify the E-commerce application

• Environment: Windows 10 upgrade, Windows 8.1, Mac. IOS device (iPhone, iPad)

• Browsers: Edge, IE-11, chrome

• Tools: Google Extension tools (IM Translator, Link clump, Check my Links, Awesome capture, Responsive way)

PGI, INC., Atlanta, GA

Test Analyst III

January 2013 – October 2016

PGI is a Global Web Audio & Video Service Providing conferencing company. The role involved as QA in the software development life cycle, Testing Methodologies and a software testing technique in Agile Scrum methodology. Was responsible for testing the Global Meet web-based application on mobile and windows.

Responsibilities:

• Bugs and JIRA tickets were assigned to me on a project basis and reviewed them along with description of the project.

• Responsible to provide demos to the business owners/Testing Team on new applications and application changes

• Reviewed requirements and scope documents to determine the needs of the business

• Involved in creating bug tracking in Jira and retesting

• Maintain Test management tool (Test link) for Test specification, Test Execution and Test Results and developing RTM

• Used Debugging tools such as Fiddler to track the web traffic proxy, Google Analytic to track the traffic of the website and analysis the log in Sumo Logic. Also, familiar with the Developer Tools of the Browser

• Responsible for running the Basic SQL commands against SQL server 2008

• Responsible for executing Automation code for smoke testing using Test Complete for web and generate and verifying HTML reports.

• Maintain and Update documents on SharePoint and Central Desktop

• Conducted walkthroughs with Business Analysts and Project Managers to clarify issues related to requirements

• Responsible to test the Functionality on different IOS Devices

• Environment: Internet Explorer, Windows 7, Windows 8.1, Windows 10 upgrade Mac. Remote Lab Machine, External Drive, iPhone 4, iPad

• Browsers: Safari, Edge, Google Chrome, Mozilla Firefox, IE

• Tools: Test Link, Jira, Test Complete Web version 12

• DB: SQL Server 2008

EDUCATION:

ISTQB/ASTQB Certification

Bachelors of Arts, Ranchi University (India)

Trained on BA course (Business Analyst)

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