Program Manager Project Management
Resume:
Atlanta, GA
******************@*******.*** www.likedin.com/in/cosmopolitan
Xavier Cosmopolitan
EXPERT IN STRATEGIC TECHNOLOGY PARTNERSHIPS & TRANSFORMATIONAL IT
Summary
Expertise in cloud migrations, compliance-driven modernization, and the PMO, delivering tangible savings through automation and risk mitigation.
Education
2010-2011
Executive master’s in business administration
Judge Business School, Cambridge University, United Kingdom
1996-2001
Bachelor’s in political science
John Jay College of International Relations, CUNY
Certification
2011-2021
Project Management Professional (PMP)®
Project Management Institute, Inc.
Certified ScrumMaster®
Scrum Alliance®
Certificate in Professional Communication
New York University School of Professional Studies, NYU
AdKAR and Prosci® Change Management professional
Mawj Institute
Experience
2023-2025
Senior Enterprise Business Operations and PMO Manager
CDK Global Hoffman Estates, IL
Led end-to-end Oracle ERP implementations using Scaled Agile Framework (SAFe), managing 15+ cross-functional teams across Financials, Supply Chain, and HCM modules. Accelerated deployment cycles by 30% while maintaining 100% compliance with SOX and GDPR regulations for global financial clients.
Architected seamless integration of Oracle Financials, HCM, and Supply Chain modules, eliminating data silos and improving cross-departmental process efficiency by 50%. Leveraged Oracle Data Blocks to unify reporting for $500M+ revenue portfolios.
Negotiated Oracle licensing agreements for hybrid cloud environments, optimizing $2.5M in annual spend. Streamlined vendor SLAs with ServiceNow SPM, achieving 95% on-time delivery.
2022-2023
Senior Technical Program Manager, Software Assets and Platforms
Cloud Software Group Citrix Systems Inc. Fort Lauderdale, FL
Spearheaded migration of legacy on-prem Oracle EBS systems to Oracle Cloud ERP, reducing infrastructure costs by 40% and achieving 99.9% uptime.
Integrated Oracle ERP with Power BI and Tableau, enabling C-suite stakeholders to access real-time financial dashboards. Reduced fiscal reporting timelines from 10 days to 48 hours.
Onboarded 200+ IT and business teams utilizing SAFe Agile methodologies during Oracle HCM, ERP and CX module implementations, improving sprint velocity by 25% and stakeholder satisfaction scores by 40%.
2020-2022
Senior Technical Program Manager, Cloud Service Delivery
Citrix Systems Inc. Fort Lauderdale, FL
Led Engineering and Customer Success to create best practice end-to-end customer journeys, by integrating Oracle backend systems to provide a customer self-service, 360-degree view in Salesforce CPQ.
Drove bi-weekly enhancements release trains, embedding FedRAMP and ISO 27001 controls into CI/CD pipelines, reducing deployment errors by 60%.
Implemented Oracle Cloud Security Zone PI iterations for Citrix Cloud private client and red account customers, reducing service vulnerabilities by 70% and achieving SOC 2 compliance.
2019-2020
IT Program Manager, Citrix Managed Services
Citrix Systems Inc. Fort Lauderdale, FL
Designed DevOps pipelines for Oracle ERP releases, automating 80% of regression testing and cut deployment cycles from 8 weeks to 2 weeks.
Drove post-implementation Hypercare for customer onboarding, resolving 150+ Tier 1/2 tickets within 72 hours. Achieved 98% user adoption
Led the Managed Services review of cloud customer performance data for onboarding activities and mitigated escalated project risk, resulting in a 30% improvement in post migration readiness.
2018-2019
Program Manager, Citrix Education
Citrix Systems Inc. Fort Lauderdale, FL
Spearheaded the conceptualization, design, and launch of two Citrix Certified Expert exams across six platforms.
Built an Agile framework for Jira epics, features and developer ready user stories driven by internal cloud SDLC to illustrate and capture the end-to-end customer environment.
2017-2016
Project Manager, Disaster Recovery
Randstad USA Boca Raton, FL
Directed 35 FEMA/NIST-compliant data center migrations, partnering with Microsoft, Oracle, and Salesforce to automate workflows and reduce contract cycle times by 30%.
Managed strategic alliances with cloud disaster recovery providers, ensuring compliance in NIST & ISO 27001 frameworks, mitigating $2M+ budget risks.
2015-2016
Project Manager, ICC Healthcare
Randstad USA Boca Raton, FL
Organized and led InTouch Health application releases, maintaining release repositories, enterprise architecture, and related documentation in Project Greenlight, utilizing Jira for release content reporting based on product backlogs and third-party software releases.
2014-2015
Director, Marketing and Communications
First Class Vacations Boca Raton, FL
Led product development initiatives for a $3BN luxury cruise portfolio, executing a comprehensive digital content strategy and management of ten brand sites, achieving conversion goals and providing critical business intelligence, directly impacting portfolio performance by 28%.
2011-2014
Vice President, Marketing and Communications
Abuja Investments Company Limited (AICL) Abuja, Nigeria
Increased demand for AICL's real estate and marketing portfolios by 63%, securing funding growth from $400MN to $1BN. Promoted to VP.
Designed and launched co-branded marketing campaigns, generating 72% growth in lead generation through partnership channels. Profiled in TELL Magazine, FCT Edition Sept 2014.
2007-2011
Head, Human Resources and Administration
Abuja Investments Company Limited (AICL) Abuja, Nigeria
Oversaw comprehensive HR and administrative functions for AICL, driving P&L, resource management of 280,000 employees, and the implementation of organizational change management initiatives.
Replaced antiquated architecture on legacy infrastructure - PeopleSoft and Oracle Cloud, resulting in reduced costs and enhanced compliance across federal ministries.
2006-2007
Chief of Staff Assistant to the Chairman and Chief Executive Officer (CEO)
Investcorp Capital Services Limited (ICSL) Lagos, Nigeria
Managed the full lifecycle of the MoneyBox Africa mobile technology solution, including implementation and process restructuring.
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