Human Resources Continuous Improvement

BRENDA NASCIMENTO

Rockville, MD • 240-***-**** • ********@****.*** Languages: English & Portuguese PROFESSIONAL PROFILE

Bilingual professional with a Master’s in Industrial/Organizational Psychology and over 10 years of experience supporting human development through childcare, education, and organizational initiatives. Strong foundation in survey design, program evaluation, and employee development with hands-on experience in psychological assessment and HR-aligned practices. Recognized for empathy, adaptability, and commitment to inclusion. EDUCATION

M.P.S. Industrial & Organizational Psychology

University of Maryland, Baltimore County – Baltimore, MD B.S. Psychology

Universidade Veiga de Almeida – Cabo Frio, Brazil

HUMAN RESOURCES & I/O PROJECTS

Capstone Consultant – So What Else (Nonprofit) – UMBC, Spring 2025

- Redesigned post-program evaluations, improving data quality and participation.

- Conducted staff focus groups and created dashboards to support continuous improvement. Strategic Planning – PCUS (Higher Ed) – UMBC, Spring 2024

- Defined measurable goals and SWOT analysis to enhance internal communication and talent alignment.

Organizational Behavior & Training Projects – UMBC, 2023–2024

- Delivered HR solutions for leadership challenges and equitable resource allocation. PROFESSIONAL EXPERIENCE

Child Development Specialist – Self-Employed MD 2020–2024

- Designed personalized development plans and tracked outcomes with stakeholders.

- Built trust-based relationships emphasizing empathy, adaptability, and engagement. Cultural Care Au Pair – Bethesda, MD 2017–2019

- Delivered child-centered care while developing strong interpersonal and conflict resolution skills.

Clinical Psychologist Intern – Brazil 2016–2017

- Administered assessments and supported treatment planning, paralleling HR tools for selection and coaching.

Preschool Teacher – Public School Sagrado Coração de Jesus Brazil 2012–2015

- Led behavior-focused learning initiatives, supporting early development and collaborative outcomes.

SKILLS & CERTIFICATIONS

- Survey Design & People Analytics

- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Sheets

- Proficiency in SPSS, RStudio

- Organizational Needs Assessment

- Program Evaluation & Dashboards

- Conflict Resolution & Coaching

- CBT – Beck Institute DBT & RO-DBT – Behavioral Tech

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