QA Test Lead

Bhargavi Natu

Farmington, MI, USA +1-248-***-**** ********.*******@*****.***

linkedin.com/in/bhargavi-natu-554157141

VISA SPONSORSHIP:

Authorized to work in US.

Sponsorship not required, Holding Valid L2-S VISA [Valid till: May 2028] Professional Summary

As a passionate and results-driven professional with extensive experience of 9+ years in software testing. ISTQB certified Lead test engineer. I am eager to contribute my skills as a QA Test Lead, Test Associate and Functional Analyst. I specialized in API, Functional, Manual and Automation Testing. Also experienced in gathering requirements, creating user stories, and facilitating UAT sessions. Proven track record in the credit reporting, logistics, ecommerce and banking domains. Skilled in Postman, Playwright, JIRA, and AWS. Strong leadership abilities with 4+ years of mentoring and leading QA teams in Agile environments.

I am excited about the opportunity to collaborate with talented individuals and drive excellence in software development, ensuring top-notch user experiences.

Skills

Testing Tools: Postman, Playwright, ALM, J Meter Frameworks: Mocha, Cucumber CICD Tools: Jenkins and Git hub Languages: JavaScript, SQL Defect Management: JIRA, TFS Database: SQL, DynamoDB Cloud & Architecture: AWS Testing Types: Manual Testing, Functional, Regression, API, Playwright Automation, EDI

Test Methodologies: Agile (Scrum), SDLC, STLC

Work Experience

Test Lead II 01/2021 to 05/2025 UST, Hyderabad, India Project: Credit Reporting – Client: Experian Customer Services (ECS), UK Description: The project focused on verifying customer credit report data by testing microservices across systems like CPP, Credit Expert, and DSAR. Ensured accurate API responses, seamless frontend behavior, and regulatory compliance through end-to-end validation in a web-based credit scoring application.

Developed and maintained Playwright automation scripts in JavaScript using Cucumber framework for regression and smoke tests for customer credit score web application.

Implemented parallel test execution, custom reporting, and integrated tests with CI/CD pipelines using Jenkins and GitHub.

Performed Functional and Manual Testing for web applications like DSAR and Credit expert.

Designed and maintained API automation scripts using Postman.

Tested performance of web application by using J Meter tool.

Managed UAT and production deployments ensuring high defect-free delivery.

Collaborated with stakeholders and cross-functional teams to gather, analyze, and document business requirements, ensuring alignment between business goals and technical solutions.

Conducted root cause analysis using Splunk, led defect triage with development teams.

Coordinated across Agile ceremonies including daily scrums and retrospectives.

Created process flows, user stories, and functional specifications to support QA team in delivering accurate and timely solutions.

Test Associate 01/2018 to 09/2021 Cognizant, India Project: United Parcel Services (UPS) – Customer Technology Services Description: The project involved testing core ecommerce modules like ShipExec, CVR, and CVS for shipment tracking and label generation. The focus was on ensuring functionality, accuracy, and reliability of customer-facing systems through end-to-end manual and automated testing.

Tested key modules like ShipExec, CVR, CVS for shipment tracking and label generation.

Created test plans, test cases, and conducted regression testing.

Collaborated with cross-functional teams to review user stories and acceptance criteria.

Reported and tracked bugs using TFS and ensured prompt resolution.

Supported analysis of test scenarios and daily project status reporting. Programmer Analyst 07/2015 to 12/2017 Cognizant, India Project: Barclays – Collateral Management & Client Valuation (CMCV) Description: Tested bond and OTC derivative reports using the Exposure Manager tool, which calculates daily client collateral. Managed defects and key scenarios using JIRA.

Executed test cases and raised defects using JIRA.

Supported valuation reporting for bonds and OTC derivatives.

Identified key business scenarios and contributed to domain knowledge transfer. Achievements

USTAR RECOGNITION and client appreciation. Spot Award for innovative solutions in API Testing Education

Bachelor of Engineering, From Rajiv Gandhi Proudyogoki Vishwavidyalaya with 8.10 CGPA.

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