Information Technology Customer Service
Resume:
EDDIE HUNT
CONTACT
**************@*****.***
** ************ **, *********** **
06489
LANGUAGES
English
SKILLS
Problem Solving
Security/Risk Awareness
Attention to detail
Creative
Teamwork/collaboration
Java
Experience in Microsoft Office 365
Experience in MacOS
Customer service
Multi-tasking
Working under pressure
Efficient
Hard worker
PROFILE
As a student with a foundation in technology, customer service, and cybersecurity, I have progressed through diverse roles, from the deli shop to TD Bank. I’ve consistently demonstrated adaptability, excellence, and commitment. At TD Bank, I earned multiple awards and a promotion, showcasing my ability to excel in fast-paced environments. I am currently pursuing a Bachelor of Science in Information Technology with an emphasis in Cybersecurity, while maintaining a 3.6 GPA. My goal is to utilize my technical knowledge, problem-solving skills, and passion for cybersecurity to contribute to the technology field.
EDUCATION HISTORY
Grand Canyon University: 06/22-Present
Bachelor of Science in Information Technology with emphasis in cybersecurity Pensacola Christian College: 08/21-05/2022
Bachelor of Cybersecurity
Central Christian Academy Graduated-05/2021
High school diploma
WORK EXPERIENCE
TD Bank 01/10/23-Present
Position: Bank Teller, Banking Associate
• Promoted from Bank Teller to Banking Associate.
• Interact with customers, open bank accounts and banking services, help with customer service inquiries/requests.
• Perform routine bank telling tasks, including making deposits, withdrawals, transfers, cash advances, loan payments, and cashing checks.
• Meets and exceeds quarterly sales, and customer service survey goals consistently quarter after quarter
• Recognized and received awards by the region as “rising star”/WOW star and
“heart of the south” for two straight quarters.
SQL
Azure
Microsoft AD
Linux
Coaching/Leadership
INTERESTS
• Tech
• Sports
• Exercise
• Finances
• Processing a high level of transactions with accuracy and efficiency
• Open and close a variety of types of accounts, process address changes.
• Maintain and balance the cash drawer daily by accounting for cash assigned, received, and disbursed.
• Comply and stay up to date with applicable laws and regulations.
• Promote strong customer and client interactions, build relationships, and participate in cross-selling, and offer new products and services.
• Demonstrate good risk management decisions, including displaying knowledge in of guidelines for phishing, fraud protection, and robbery. Nardelli’s 07/22-12/22
Position: Deli clerk
• Interact with customers in restaurant while taking orders and preparing food in a very busy environment.
• Held responsible for making sure the store will open/close. Plainville Middle School AAU Assistant Coach 03/21-06/21 Basketball Coach/Instructor for Jerry Degregorio Camp 07/19. 08/20 Basketball Coach/Instructor for Lamar Odom Camp 07/21
Contact this candidate