Saniyah Simms
Curb Consulting Ventures, Remote Affiliate Marketing Manager 2024
•Responsible for overseeing and managing the affiliate marketing program of the company.. •Identifying and recruiting new affiliates through various channels such as networking, outreach, and advertising.. •Oversee and manage the affiliate marketing program of the company, developing and implementing strategies to attract and recruit new affiliates through various channels such as networking, outreach, and advertising. •Collaborate with other departments such as marketing, sales, and product development to optimize affiliate programs and ensure customer satisfaction
Sensuous Soul Los Angeles, California Customer Service Representative, 2021-2022
•Delivered fast and friendly service regarding questions and service complaints. •Resolved customer grievances consistently, collaborating with team members to achieve creative solutions. •Solicit sales of new or additional services or products. •Problem solve in partnership with leadership team to ensure that each client issue is properly resolved to the benefit of the business
•Suggest specific product purchases to meet customers needs. •Maintain knowledge of current sales and promotions, policies regarding payment and exchanges
La Clippers, Los Angeles, California Community Relations Staff, 2022 – 2023
•Sports Industry
•Provided excellent leadership routine & contributions
•Excellent communication skills
•Served an important role in the implementation of community programs, schools and initiatives both during games and at community events throughout the season.
•Helped bring exciting game presentations in the NBA to life, on the court & in stands
•Coordinate food drives, Foundational school drives & events as well as Media Day for the players . *************@*****.*** 323-***-**** LinkedIn profile URL
Designsbyelyse Los Angeles, California Founder, Fashion Designer & Jewelist 2020-2022
•Exceeded business expectations with high-quality service delivery and effective business management. •Cemented company standards with consistent operational and vision leadership. Managed social media marketing & customer service emails. •Accumulated over 30 million impressions worldwide. •Handmade Jewelry •Enhanced product lines with fresh ideas and designs. Bottle Service Waitress Harriet’s Rooftop at 1 Hotel West Hollywood, Los Angeles, CA March 2023 – February 2024
• Delivered exceptional bottle service in a luxury rooftop setting, catering to high-profile clientele and VIP guests.
• Managed multiple tables in a fast-paced environment while maintaining poise, professionalism, and attention to detail.
• Upsold premium bottles and exclusive packages, contributing to increased nightly revenue and guest satisfaction.
• Built strong relationships with repeat clients through personalized service and a deep understanding of customer preferences.
• Collaborated with security, hosts, and bar staff to ensure seamless service and guest safety.
• Maintained knowledge of all menu offerings, nightly promotions, and venue protocols. Santa Monica College, Major: Psychology (2022-2023) Georgia State University, Major: Computer Sciences (2024-2025) EXPERIENCE
EDUCATION
SKILLS Coordinated analytics & customer services using google ads, designed marketing ads, Tech, Computer, Customer Service, Hospitality