Systems Engineer It
Resume:
William Hattenhauer
IT Systems Professional, USA
*******@***.****
I enjoy the mentoring process of diverse technical teams as they work in support of objectives.
Previously held Top Secret clearance 02/29/1984-02/28/2001; Current Access: None
Authorized to work in the US for any employer.
Experiences:
System Integration Analyst AGIA Affinity Carpinteria, CA April 2016 to August 2019
Support multiple affinity group insurance agencies that insure over 12 million policyholders. Provided business orchestration processes, while training two additional trained staff. Authoring, evaluating, documenting, redesigning, and redeploying scripted (SQL, SSIS, SSDT, PowerShell) production ETL jobs. Detailed process designs in Confluence to streamline future troubleshooting of workflows and to supply continuity in the SDLC/CI cycles.
Sr. Systems Engineer Korn Ferry Glendale, CA March 2015 to October 2015
Administer VMware ESXi, Windows, & Linux virtual infrastructure. Scripting production content deployments to LAMP websites & Oracle/MSSQL/MySQL data pools. Tailored PowerShell/scripted Windows (WSUS) Updates for more than 200 systems.
Sr. Linux System Administrator California Lutheran University Library Thousand Oaks, CA October 2014 to January 2015
Provide support to the data systems team, research special project reporting directly to Dr Zareh Marselian. Organize IT assets, deploy and configure VMs, including network VLAN details.
Systems Engineer DirecTV El Segundo, CA February 2014 to August 2014
Planned and performed approved subversion instance reconfiguration. Administered ESXi/vSphere development-and-production infrastructure; not typical tasking to configure & deploy 5 vHost servers, resulting in Dell R820 host servers [13 hosts] (832 cores 9TB) cluster, Juniper fiber connected to NetApp & ECM (500+TB). This was a solo single afternoon, hands-on hardware, firmware, and software; tested and completed all revisions & deployments.
App Operations Engineer Intuit Financial Services Westlake Village, CA April 2013 to September 2013
Support end-user ATM applications and customer-facing web services that directly support online banking. interface with executives and technical staff to effect remediation.
IT Consultant U.C. Los Angeles Powell Library IT Los Angeles, CA August 2012 to December 2012
Architect the UCLA Library Islandora deployment package templates that resulted in LAMP, Tomcat, Drupal, Fedora Commons, and Islandora appliance. This ISO was sized to a DVD and distributed worldwide to keep news flowing.
System Engineer Walt Disney P.R.O. Burbank, CA May 2012 – July 2012
Temp member of a team supporting multinational financial web services, 500/3500 servers/VMs.
ERM Technical Analyst Tradescape, Inc. Sherman Oaks, CA December 2011 – March 2012
Operations support team member managing scalable commercial value chain clearing engines. Provided management with an O365 Office finding. Have had a business O365 Business account since their inception.
Open Stack was our provider, they were a joint venture of Rackspace Hosting and NASA.
Systems Administrator One Call Medical, Inc. West Hills, CA February 2002 – March 2010
Provided Linux, Microsoft AD, telephone, fax, and network systems support for medical scheduling. Member of the infrastructure management team providing support to remote, collocated, and primary systems sites. Working directly with management of operations for three call center campuses with ticketed and on demand issue resolution. My favorite Linux at that time was RHEL 1.2. Phone/fax systems were Avaya PBX/VISIFAX.
Unix System Administrator Fasturn Universal City, CA July 2000 – February 2002
Monitor, support, document, & migrate challenging high-availability sites. Support DBAs & Oracle databases hooked to Jakarta Tomcat java server (JSP) with Apache Stronghold web servers. Supporting value chain pricing and import/export quota/tariff data.
Unix System Administrator Research Development Labs at TRW Redondo Beach, CA August 1998 to April 1999
Support developers of SBIRS; user accounts, SGI Irix and Sun SPARC systems & storage, author system automation scripting, performance monitoring, software installation, licensing, upgrade, migration, and removal on pre-STIG secure internal networks for the project.
Systems Engineer Link Flight Simulation Inc. Binghamton, NY January 1981 to January 1998
Flight Simulator Systems Engineer - built and maintained commercial and military simulators [FAA FFS Level D]. Commercial ARINC-429 B757/767 and MIL-STD-1553B, IEEE 1394 '81-'84. '84 – ‘98 system engineer for TS SAR simulator F117A WST [FAA FTD Level 7]; ready for training 99.997 12 years. Certified in ‘87 by Silicon Graphics Inc. as an IRIX/Unix System Administrator. In 97 the site manager asks if I would pick up an inherited one-year backlog of Visual/IR data scenes that threatened a $10,000/day fine, for failure to perform. Though outside my job description, I accepted the challenging request to ‘fix it’ before EOY. Out-of-the-box remedy; alter the design process and delivery timetable, expand the resource pools, and streamline the VR process. Train 1 novice and an existing associate modeler & together the designers, and I delivered all backlogged VR scenes, a scheduled new VR scene, plus one ‘bonus’ scene; providing competent team members, a year+ of Virtual Reality on a new to everyone system, all in 45 days: per the challenge. The senior designer was promoted to SSC Lead on my departure. Could not have done this without the team of certified designers' help, the support of AFQARs, and the company allowing crazy scheduling, and the liberty to change the rules. In time both modelers became software support leaders. This is one of my favorite endeavors, inculcating these skills gave nice results for them; loved that.
Education:
Air University – Associate Applied Science, Electronics Engineering Technology, Training Devices Technology ‘78
US MILITARY
Air Force Staff Sergeant; served from November 1971 to November 1978.
Technical Training:
USAF AFSC: 34171 Tech School (136 sem. hrs.) Trained in; communications, electrical, hydraulic and servo mechanical systems, electronics {analog & digital}, fire detection & suppression, radio, radar, aircraft structures, aerodynamics, flight controls, mechanical systems, pneumatic, servo mechanical systems, avionics, instrumentation, flight procedures and techniques, instructional methods, syllabus design, meteorology, weather. These training devices were first generation electromechanical computers used to simulate flight.
Operating Systems Experience:
AIX, CentOS, IOS, IRIX, CentOS, Microsoft Office 365(Admin), OS2, OS32/MTS, RHEL, Solaris, Routers, WAP, firewall configuration, Unix, Hyper-V, VMWare v5 – 6.5, Window SQL Server 2008-2022, Windows Server 2008-2022.
[File Systems: CIFS, XFS, Ext4, Ext3, Ext2, Reiser4, NFS, SMB, BtrFS, OpenZFS] {Volume Managers: LVMS. ZFS, BtrFS}
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