Scrum Master Product Owner

Mae V. Gordon

Simi Valley, CA ***** 805-***-**** ********@*****.*** linkedin.com/in/mae-gordon-5425879/

Professional Summary

Experienced Agile Release Manager, Certified Scrum Master, and Agile Product Owner with a strong track record in managing software releases, ensuring product quality, and leading cross-functional teams. Skilled in integration, Infrastructure, collaboration, Agile methodologies, and delivering high-quality projects on time and budget.

Core Skills

Agile Methodology, Scrum, Release Management, Project Management, JIRA, Confluence, SAP, SaaS, Cloud, Salesforce, XML, JSON, Test Planning, QA Analysis, Integration Testing, Stakeholder Communication, DevOps Collaboration, End-to-End Testing, Risk Management, Change Management, Mainframe Systems, Big Data, AS400, ERP, B2B, SOAP, Data Warehouse, Service Now, CI/CD, Azure, GIT, Tableau, Infrastructure, MAXIMO, ITIL, Blue/Green deployments, Power BI, Trello Boards

Professional Experience

Agile Product Owner

Elevance Health (formerly Anthem), Woodland Hills, CA Mar 2020 – Dec 2023

• Created user stories and articulated business needs during grooming sessions.

• Developed comprehensive, clear, understandable, and testable acceptance criteria.

• Reviewed and validated test cases and scenarios to ensure full coverage and usability.

• Performed incremental business validation with a focus on usability and critical business scenarios.

• Analyzed QA results, provided feedback, and supported gap mitigation.

• Collaborated with product owners, testers, and operational readiness SMEs across scrum ceremonies.

• Demonstrated developed features to stakeholders and gathered feedback during sprint demos.

Release Manager / Certified Scrum Master

Elevance Health (formerly Anthem), Woodland Hills, CA Mar 2015 – Mar 2020

• Managed the full release lifecycle including development, testing, deployment, and post-release support.

• Directed monthly releases ensuring projects were delivered on time and budget with minimal disruptions.

• Coordinated release weekends, managed SIT and UAT environments to eliminate system collisions.

• Documented implementation plans and proactively managed risks and dependencies.

• Communicated progress to technical leads, QA, DevOps, project managers, and leadership.

Technical Project Manager

Bank of America, Agoura Hills, CA Feb 2010 – Sep 2014

• Managed releases for ten mortgage fulfillment applications in a fast-paced environment.

• Created Request for Change (RFC) tickets and managed Change Advisory Board (CAB) processes.

• Built strong customer relationships and aligned project timelines and deliverables with stakeholder expectations.

Quality Assurance Analyst

Bank of America (formerly Countrywide), Agoura Hills, CA Dec 2007 – Feb 2010

• Developed and executed test plans and test cases based on functional and technical requirements.

• Validated application functionality through real-life scenario reproduction and XML testing.

• Collaborated with developers, analysts, and offshore contractors to resolve issues and validate results.

Volunteer Experience

Judge

Fargo’s Angels: Dedicated to preserving the spirit of Conejo Valley Nov 2023 – Present

Contributing to a grassroots movement aimed at reviving and preserving the local town's parade, enhancing community engagement and historical appreciation.

Education

Los Angeles Valley College In Progress

Certifications

Certified Scrum Master Present

Career Note

Position was eliminated at the end of 2023. Diagnosed with and treated for Ovarian Cancer. Now in full remission and ready to return to work.

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