Customer Service Van Nuys

KATIE HUNG

Van Nuys, United States

626-***-**** ***********@*****.***

SUMMARY

Serves patrons with food and beverages in a positive and friendly manner. Provides information to help food and beverage selections. Presents ordered choices in a prompt and efficient manner. Maintains dining ambiance with an enthusiastic attitude. Kitchen helper, Grace community church Van Nuys, CA June 2024 - May 2022

● Food Preparation: assisting with washing, peeling, chopping, and cutting ingredients for meals

● Cleaning and Sanitation:

Maintaining cleanliness by cleaning and sanitizing kitchen equipment, utensils, and work surfaces.

● Dishwashing/Washing, drying, and putting away dishes and utensils.

● Organization and Storage:

Organizing and storing food supplies, equipment, and utensils appropriately.

● Other Tasks: May include assisting with unloading deliveries, preparing simple dishes, or packing takeout orders. Sales Consultant, Jafra Cosmetics, Woodland Hills, CA July 2017 –May 2020

● Operated in a fast-paced environment. Sorted, scanned, and stacked packages; assisted in preparing customer orders for delivery; and delivered projects on target.

● Received/logged materials coming into the warehouse by vendors and relocated items with heavy machinery—upheld safety procedures and protocols.

● Manually inspected merchandise, compared it to manufacturing codes, and ensure data accuracy.

● Increased production by assisting in multiple departments/positions and volunteering to cross-train as needed. Choice Dental Center, Customer Service Representative, Chinatown, CA Sep 2010 — Mar 2014

● Greeted visitors and patients to determine needs, check appointments, and direct them accordingly

● Answered telephone calls to offer office information, answer questions, and direct calls to staff

● Communicated with insurance companies to dispute unpaid claims and verify patient coverage

● Provided excellent customer service to create positive experiences and build patient trust SKILLS - computer/ general +drive

● Microsoft Office Suite

● Communication

● Problem-Solving

● Time Management

● Interpersonal Relationships Organization

Languages: English—Native Chinese—Native + Chinese EDUCATION

Bachelor's Degree in Childcare education(Cal State northridge, CA) 2025-2027

Contact this candidate