Customer Service Product Management

MUHAMMAD AHMAD

New York, NY ***** 646-***-**** *************@*****.*** WWW: Bold Profile

Professional Summary

Dynamic manager with a proven track record at Seven Seven, excelling in team leadership and customer service. Successfully trained staff in effective interaction strategies, enhancing customer satisfaction. Strong decision-making and time management skills, combined with excellent verbal and written communication, drive operational success and foster a collaborative work environment. Skills

• Good English skills

• Customer service

• Team leadership

• Time management

• Decision-making

• Verbal and written communication

Work History

Manager 01/2024 to 02/2025

Resturant – Manhattan, Ny

Monitored inventory for stock levels.

Manager 01/2021 to 11/2023

Souvenir Store – Manhattan

Directed product management and educated team members on effective selling strategies. Manager 03/2019 to 04/2020

Seven Seven – Queens, NY

Provided training for successful customer interaction strategies. Education

High School Diploma 01/2020

Enterprise Business Technology EBT - Brooklyn, NY

Languages

English

Full Professional

Urdu

Full Professional

Spanish

Elementary

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