Devops Engineer Automation

Sheth, Rita V Phone: +1-719-***-****

Email: ********@*****.***

DevOps Engineer Test Automation Engineer

Key Skills: CI/CD, Jenkins, JIRA, Selenium, Git, Maven, Chef, Ansible, TestNG, API Testing, BDD, Agile, Automation, Java, Infrastructure Management, Certificate Management, JFrog Artifactory, CloudView, Cross-functional Collaboration Professional Summary

Over 7+ years of experience in Software Testing and DevOps roles, focusing on automation, CI/CD pipeline development, and test engineering across Healthcare, Financial, and Telecom sectors. Proven ability to work with cross-functional teams, manage version control, automate infrastructure, and optimize deployment processes. Skilled in Selenium WebDriver, Jenkins, JIRA, Chef, Ansible, Postman, and Maven, with a strong background in Agile and Waterfall methodologies.

Key Achievements & Experience

DevOps Engineer Visa Inc.

Jan 2024 – Jan 2025

• CI/CD Pipeline Development & Management:

o Automated Windows processes in Jenkins using scripted pipelines for efficient deployments. o Utilized Chef for integrating the CD process into automation workflows. o Refactored CI/CD pipelines for security compliance across environments using Artifactory, Jenkins, and Git.

o Created a POC in Ansible for migrating from Chef to Ansible for enhanced automation. o Utilized JFrog Artifactory for managing and distributing artifacts across CI/CD pipelines, ensuring secure and efficient deployments.

• Server & Infrastructure Management & Automation: o Managed non-prod and prod servers, addressing downtime, updates, configurations, and certificate installations.

o Led certificate management and ensured security compliance for both production and non-production environments.

o Automated server configurations and deployments using Chef, maintaining consistency across environments.

o Contributed to Ansible Tower deployment by developing playbooks for server automation and connectivity.

o Enhanced Linux-based application deployments by creating multiple roles in Chef. o Resolved exceptions in VM deployments, ensuring timely infrastructure provisioning. o Monitored and managed server performance and application logs using CloudView, enhancing infrastructure reliability and observability.

• Version Control & Branch Management:

o Managed Git repositories, ensuring smooth integration and deployment of application code across different environments and servers.

• Security & Certificate Management:

o Automated certificate management tasks, including creating data center-specific certificates and applying them via automated processes.

o Led certificate management upgrades and configurations in non-production environments to ensure security and integration.

o Developed detailed documentation for certificate management processes and automated workflows.

• Documentation & Knowledge Transfer (KT):

o Created detailed Visa Wiki pages and process documentation for key workflows, including Service Account Password Reset, APBLD Servers, PrePaid GGS, and Self-Service Deployment. o Provided training materials and videos for KT, ensuring smooth process adoption and troubleshooting.

• Cross-functional Collaboration:

o Collaborated effectively with teams in the US and Singapore, resolving technical issues related to Ansible, certificates, and server configurations.

o Worked closely with the Software Developer Tools team to improve CI/CD pipelines for compliance and reliability.

• Continuous Improvement & Issue Resolution:

o Identified process optimization opportunities to improve deployment efficiency. o Managed and tracked tasks, defects, and improvements via JIRA, ensuring timely resolution and effective collaboration.

Sr. Software Test Engineer Visa Inc.

Feb 2022 – Jan 2024

• Test Automation & Framework Development:

o Write and execute Manual and Automation test cases for PrePaid customers on platforms such as ALM

(Application Lifecycle Management) and Cyara.

o Automated test scripts using Smart II, integrating them into Jenkins pipelines for continuous testing and deployment.

• Manual & Automation Testing:

o Executed manual and automation tests for PrePaid platforms, including functional, security, regression, smoke and system integration testing.

• Security Testing:

o Led security assessments for PrePaid applications, performing PAM, PAT, VEM, and VRU testing scenarios.

• Collaboration & Knowledge Sharing:

o Conducted knowledge transfer (KT) sessions, documenting processes to onboard new team members efficiently.

o Collaborated with Cyber Security and DevOps team for Persona Testing of Pre-Paid Cards o Identified and worked on connectivity issues with regards to service accounts for Linux and Windows servers, collaborating with US and SG Ansible SME teams.

• Other Activities

o Worked on automated Test scripts using Selenium WebDriver, TestNG and Maven, integrating them into Jenkins pipelines for continuous testing and deployment. o Improved skills by self-learning platforms such as Cypress, API testing using Postman, Cyara, IS Application Support and Ansible.

o Participated and organized various Visa initiated volunteering and extracurricular activities such as food drive, blood donation camps, picnics and also part of the Visa Indian Alliance (VINA) team. Billing and Enrollment Specialist Firstsource Solutions Ltd. Jun 2020 – Jul 2021

Client: Molina Healthcare

• Manual Testing & Issue Resolution:

o Performed manual testing of subscriber and member data, ensuring all discrepancies were identified and resolved for Molina Healthcare clients.

o Conducted monthly eligibility reconciliations, comparing audit files with system data and updating eligibility information in the system for Molina Healthcare Marketplace policies.

• Billing & Premium Reconciliation:

o Processed daily invoices and performed premium reconciliation for members, ensuring accurate billing and addressing discrepancies before report generation. o Handled unallocated payments, reconciling member payments with the amount due for healthcare programs.

• Eligibility & Member Transfers:

o Addressed eligibility issues affecting premium billing and assisted in transferring members between primary care providers to resolve system issues.

• Process Improvement & Data Integrity:

o Contributed to the accuracy and integrity of healthcare data by resolving discrepancies, ensuring member data was accurate and updated regularly.

Test Automation Engineer Manoj Technological Solutions Aug 2017 – Jun 2020

• Test Automation & API Testing:

o Designed and implemented automation frameworks for various projects using Selenium, Java, Maven, and TestNG.

o Automated API tests using RESTAssured and Postman, ensuring robust, scalable, and repeatable test cases.

o Developed comprehensive test plans and test cases for manual and automated tests, working closely with developers to address defects.

o Developed and maintained Page Object Model (POM) and BDD frameworks with Cucumber to ensure reusability and maintainability of test scripts.

• Cross-Browser & Regression Testing:

o Executed cross-browser testing across different browsers (Chrome, Firefox, Safari) to ensure consistency and quality across platforms.

o Performed regression testing for multiple product versions and integrated tests into CI/CD pipelines. Technical Skills

• CI/CD & Build Tools: Jenkins, Maven, JFrog Artifactory

• Test Automation: Selenium WebDriver, RESTAssured, Postman, Cypress

• Configuration Management: Chef, Ansible

• Languages: Java, HTML

• Version Control: Git, GitHub

• Infrastructure Monitoring: CloudView

• Frameworks: TestNG, Cucumber, Page Object Model (POM)

• Methodologies: Agile, BDD, TDD

Education

Bachelor of Arts (Psychology) – Bhavan’s College, Mumbai University, India

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