Issac Whang
Sacramento, CA *****
916-***-**** E-mail: *****.*****@*****.***
Objective
To obtain a career in the field of business management and setting warehouse goals in collaboration with executive management by establishing warehouse practices and protocols to achieve an efficient operation.
Employment Experience
American Hosiery Inc. dba Interstate Imports ltd., Los Angeles, CA
Senior Warehouse Manager 2004-2025
Ensure that the warehouse operates at peak efficiency by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages (inbound + outbound shipments)
Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
Completes operational requirements by scheduling and assigning employees; Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
Provide schedule directions to the warehouse in prioritizing warehouse activities including work order picks, in network and out of network shipping actions
Audit and report inventory while making recommendations on which items to order and restock
Manage warehouse associates, monitoring working and ensuring the safe use of warehouse equipment (OSHA Complaint) Keep up to date on the latest and safety regulations
Monitor workplace performance and lead training initiative to improve employees to communicate with other departments to ensure products are shipped in a timely manner
Communicating with customers to answer shipping and receiving questions and troubleshoot problems
Proficiency in inventory and/or invoice software ERP/SAP/Netsuite (Oracle)
Education
UCLA, Los Angeles, CA
oBA Business Administration 06/04
Awards and Certifications
Forklift Certified
Skills and Qualifications
Organization Skills
Interpersonal and Intrapersonal Skills
Others
Fluent in Korean and light Spanish
References
Can be furnished upon request