Project Manager It

Jan-Michael Johnson

Chandler, AZ 484-***-**** ************@*****.*** www.linkedin.com/in/janmichaeljohnson

Senior IT Project Manager

Enterprise IT Leadership Complex Project Delivery Compliance & Governance

Strategic IT Project Manager with over 10 years of success leading enterprise-wide technology initiatives in highly regulated environments. Skilled in managing Agile, Waterfall, and hybrid projects; supporting cybersecurity and compliance efforts; and driving risk management practices aligned with NIST frameworks. Proven ability to deliver mission-critical projects, lead cross-functional teams, coordinate with vendors, and ensure governance and audit readiness.

Core Competencies

●IT Project Management (Compliance, Risk Management)

●Project Methodologies (Agile, Waterfall, Hybrid)

●Vendor Management Procurement Coordination

●Governance, Risk & Compliance (GRC)

●Smartsheet, Microsoft Project, Visio

●Cross-Functional Leadership, Stakeholder Engagement

●Project Planning, Budgeting, Reporting

Audit Preparation, Documentation, Process Optimization

Professional Experience

Fulton Bank Lancaster, PA 2019–2024

Fulton Bank is a commercial bank operating primarily in Pennsylvania, New Jersey, Maryland, Delaware, and Virginia, offering a range of banking services including personal, commercial, and small business solutions. It's part of Fulton Financial Corporation, a financial services holding company.

Senior IT Project Manager

●Led enterprise-wide IT projects ($500K–$2M), ensuring alignment with organizational governance frameworks and compliance standards.

●Directed system migrations and risk management initiatives, incorporating elements of the NIST cybersecurity framework.

●Developed project plans, schedules, risk registers, and delivered executive status reports on program health and IT initiatives.

●Partnered with internal security teams and third-party vendors to support the implementation of security controls and audit readiness, achieving 100% successful audit outcomes for 3 consecutive years.

●Implemented a SharePoint Online migration, enhancing information security, collaboration, and reducing licensing costs by 20%.

●Delivered bi-weekly governance reporting on project risk, financials, and KPI performance to C-level stakeholders.

●Led procurement activities for technology tools and services, collaborating with procurement and legal teams to ensure compliance.

Rentokil North America/Steritech Reading, PA 2018–2019

Rentokil is a global leader in pest control and specialist disinfection services, while Steritech provides brand management services.

IT Project Manager (Contract)

●Managed digital transformation projects improving data security and compliance of customer engagement portals, increasing user satisfaction by 25%.

●Led project documentation initiatives ensuring adherence to internal audit and data protection compliance standards.

●Facilitated cross-location coordination to support secure deployment of billing and payment platforms, contributing to over $570K in annual revenue growth.

Fulton Financial Corporation Lancaster, PA 2016–2018

Fulton Financial Corporation is a regional financial holding company headquartered in Lancaster, Pennsylvania, operating primarily in Pennsylvania, Delaware, Maryland, New Jersey, and Virginia.

IT Project Manager

●Delivered fraud detection system upgrades with Fircosoft, reducing false positives by 38% and enhancing operational risk mitigation.

●Managed enterprise data warehouse upgrades, improving reporting accuracy and reducing reconciliation errors by 25%.

●Spearheaded loan processing improvements, achieving a 70% reduction in cycle times while maintaining compliance with regulatory standards.

●Supported project governance processes including milestone reporting, risk tracking, and audit documentation.

Education & Certifications

Master of Human Services, Lincoln University

B.S. Communications, Shepherd University

Project Management Professional (PMP) Project Management Institute valid through February 2028

Certified Scrum Master (CSM) Scrum Alliance

ChatGPT for Professionals, Coursiv – Completed May 2025

Tools & Technology

Microsoft Project, SmartSheet, SharePoint, HP ALM (Testing Oversight), Visio, Google Workspace, MS Teams, Zoom, Azure

Professional affiliations

Project Management Institute (PMI), Phoenix Chapter

Volunteer – Programs Committee: Event support, speaker coordination, and networking facilitation

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