Quality Assurance Software

BHAGYA SADULA

605-***-**** Charlotte, NC ************@*****.***

Over 12 years of software quality assurance experience in financial industry including 3 years at Bank Of America, 3 plus years at BB&T Now Truist and 5 plus years at Wells Fargo.

Experience in performing System Integration Testing (SIT), Functional testing, User Acceptance Testing (UAT), Regression testing, Performance testing and Load testing.

Expertise in manual testing across web and mobile applications.

Extensive experience in writing Test Plans and Test Cases/Test Scripts.

Extensive experience with HP ALM/Quality Center for Test Planning, Test Execution and Defect tracking.

Hands-on experience with design, development, and implementation of Test strategy and Test approach.

Experience with ALM Octane. Transitioned from Legacy ALM to ALM Octane at Bank Of America.

Experience in Software Development Life Cycle (SDLC).

Involved in all phases of Software Testing Life Cycle (STLC) including Unit, Functional, SIT, E2E, UAT, Regression.

Extensive UAT testing experience including writing comprehensive test scripts, and executing test plans.

Experience with Waterfall and Agile/Scrum methodologies.

Expertise in managing test related activities in JIRA.

Ability to manage multiple tasks, projects and recommend prioritization to the business partners and IT teams.

Experience with UAT testing of various payment types including Wires, ACH, Transfers, Loans applications.

Experience with UAT testing of KYC (Know Your Customer) requirements and compliance.

Expertise in testing of Online Banking/Digital Applications.

Expertise in Leading and supporting Functional and Backend testing.

Extensive experience in Mobile Testing (iOS/Android).

Extensive experience in testing of web applications including Loan Origination Applications

Extensive experience in manual testing.

Experience in Finance/Banking, Education, Retail and Healthcare domains.

Working knowledge of test automation and Test Automation tools including QTP and Selenium.

Excellent Planning and Organizational skills. Ability to work independently with minimal supervision.

Excellent reporting and analytical skills and ability to perform as part of a team.

Ability to collaborate with the both Business and Development teams.

Experience in working with QA teams from Onsite and Offshore.

US Citizen.

TECHNICAL SKILSs

Operating Systems

Windows 11/10/8/7/2000/XP, iOS, Android OS

Testing Tools

HP Quality Center (ALM), ALM Octane, JIRA, Data X, Splunk, JAWS (for ADA testing) AutoGen, FogBugz, Microsoft Test Manager (MTM), Quick Test Professional (QTP), Selenium

Database Systems

Oracle, MS SQL Server, DB2, MS ACCESS, DB2

Software

SQL, JAVA, ASP, JavaScript, HTML, COBOL II

Packages

MS Office (Word, Excel, Outlook, PowerPoint), MS-Project

EDUCATION

Bachelor's degree in Science

PROFESSIONAL EXPERIENCE

Bank Of America, Charlotte, NC March 2022 – Present

Senior QA Analyst

Online Banking Enhancement projects (Agile Methodology):

Manual end-to-end testing (Unit, Functional, SIT, UAT, Regression) of Offers related to Credit Cards (Both Consumer and Small Business Credit Card offers), DME (Digital Mortgage Experience) - Home Loans, Mortgage Refinance and Home Equity applications, Auto Loans functionality (Dealer Purchase, Refinance, Lease Buyout), Business Advance Credit Loans and Business Advance Term Loans.

Ensure that business, technical, functional requirements are being met through the Bank of America SDLC.

Create test strategy and test plans. Create test cases from the JIRA User Stories and upload them into ALM.

Execute test scripts and document test results and reporting defects to developers for corrective action in ALM.

Mobile testing (iOS/Android) of the Online Banking Enhancements.

Americans with Disabilities Act (ADA) testing using Voice Over (for Mobile testing) and JAWS for Desktop.

Participate in Daily Standup, Sprint Planning, Sprint Review, Sprint Retrospectives.

Create and maintain test data using Data X. Collect and analyze data using Splunk.

Participate in Production validation/Certification.

BB&T Now Truist, Charlotte, NC June 2018 - January 2022

User Acceptance Testing (UAT) Analyst

Deposits and Operations - Merger of Equals (MOE) Check and Item Processing Project:

(November 2020 – January 2022)

Merger of Equals (BB&T and Sun Trust) Check and Item Processing project is to modify the applications supporting Day 1, Day 2, Image Statements, Float and Image Archive, Cash Support and Armored Services.

Manual end-to-end testing including Functional, Systems Integration Testing (SIT), User Acceptance Testing (UAT) and Regression Testing.

Participate in requirements and technical design reviews to ensure clarity of the design and usability.

Develop test specifications based on an analysis of the requirements, use cases, and technical design.

Ensure coverage of the requirements through traceability.

Conduct internal and external quality reviews of test specifications.

Create and maintain test data for initiatives.

Execute test scripts and document test results and reporting defects to developers for corrective action in ALM.

Manage the lifecycle of a defect and participate in defect triage meetings.

Participate in the transition of the initiative to Production Support for implementation.

Create and process X9 files

Cash Manager Online (CMOL) Application (June 2018 – October 2020):

CMOL is a part of the online banking/digital banking application for payments including ACH, Wires, Transfers and Loans.

Manual end-to-end User Acceptance Testing (UAT) of CMOL application. This includes testing of Wires, ACH, Transfers, Loans, Information Reporting functionality.

Perform Functional testing and regression testing.

Perform test data conditioning and testing validation.

Coordinate with development teams in System Integration testing.

Develop test cases based on an analysis of the requirements, use cases, and technical designs.

Partner with the business and technology partners including Product Managers, Project Managers, Business Analysts, developers and end users in all aspects of testing including creation, execution and validation.

Execute test scripts and document test results and reporting defects to developers for corrective action in ALM.

Validation of the Business rule specifications and the application functionality as per the requirements in BRD.

Perform Source data validation (BAI files) in Mainframe.

Collaborate with downstream Team partners PEP+ for ACH and MTS for Wires in End-To-End testing.

Participate in defect triage calls and troubleshooting of defect meetings.

Create Import Maps for Payment initiation for ACH, Wires and Transfers.

Participate in Production validation with business teams.

Wells Fargo, Sioux Falls, SD April 2009 - September 2015

Quality Assurance (QA) Analyst

Wells Fargo Education Financial Services (EFS), a division of Wells Fargo is the nation’s leading provider of private and federally guaranteed education loans. As QA analyst, I have worked on multiple projects including Online Sales and Marketing Platform (OSMP) Web Application, BOA (Borrower Online Access) Web Application and Expedite, HELMS, Workdesk, NotePad and QuickView applications/systems.

Analysis of Business requirements, creation of test plans and test scripts.

Execution of test scripts and documentation of test results and reporting defects to developers for corrective action. Track and develop metrics for testing.

System Integration Testing (SIT), User Acceptance Testing (UAT), Functional Testing and Regression testing.

Create, debug, modify and maintain defects using QC, and escalate the issues/improvements to the appropriate level of management.

Ensure QA tasks remain on schedule with frequent check points on progress.

Participate in Production check outs with business teams.

ADDITIONAL RELEVANT EXPERIENCE

Student Loan Consultant, Wells Fargo, Sioux Falls, SD, May 2008 - Mar 2009

Library Technician, University of South Dakota Medical School, Sioux Falls, SD

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