Transportation Security Specialist

DOUG FRANKEY

**** ******** ** ******, ** 828-***-**** ***********@*****.***

CAREER OBJECTIVE

To translate strong analytical and interpersonal skills learned while working in the federal government to the private sector.

EMPLOYMENT HISTORY

Transportation Security Administration/Office of Intelligence and Analysis/Security Threat Assessment Operations

12/29/2014 — Present

Senior Redress Transportation Security Specialist

- Conducted adjudications for thousands of applications for security credentials for transportation workers and TSA PreCheck using several different vetting sources and case management systems

- Acted as liaison with state and federal agencies, as well as transportation workers to obtain documents necessary to process applications

- Maintained a constantly revolving caseload as well as statistical data to track performance

- Helped to train new team members to increase team productivity

- Conducted research across federal and state court records, as well as legal statutory research

- Prepared reports for applications that required deeper analysis and presented the findings to TSA decisional boards

- Helped to develop a spreadsheet for yearly tracking to more accurately track production for performance reviews

- Provided management and fellow adjudicators with suggestions to streamline various processes and techniques as well as drafting Standard Operating Procedures (SOP)

- Participated in user acceptance testing for TSA vetting and credentialing case management systems to detect and fix issues within the system as well as acting in a business owner role to help streamline databases used for processing applications

- Participated in an audit of the Transportation Worker IdentificationI Credential (TWIC) program conducted by Government Accountability Officer (GAO) and Office of the Inspector General (OIG) Federated IT 1/23/2013 — 12/28/2014

Self-Approver Adjudicator (contractor)

- Served as self-approver adjudicator and conducted background investigations for transportation worker populations and PreCheck applicants

- used familiarity with different vetting sources to complete background investigations

- Compared provided identification information with attached identity documents and vetting responses to determine veracity of the provided information

- Routinely made contact with law enforcement agencies to determine the validity of wants and warrants that returned from vetting sources

- Conducted internet research to find federal and state records to determine the level of criminality and culpability of applicants

- Researched federal and state statutes to determine the status of disqualifications

- Compiled weekly and yearly statistics to measure production as well as maintaining a 100% accuracy level for background investigations

Sanesco International 9/1/2011 — 2/1/2012

Financial Consultant/Accounts Payable

- Prepared monthly reports that analyzed debt payments, cost of future projects, and average income for several projects

- Daily responsibilities include a daily report presenting the accounts payable, helping balance two separate bank accounts, and processing payments to vendors

- Helped develop new business models to be implemented in future ventures

- Maintained an account list and balance for over 100 different vendors

- Contacted vendors to negotiate balances and payment schedules for goods and services provided

- Developed cost models to determine the viability of contracting out services EDUCATION AND TRAINING

University of North Carolina at Chapel Hill

Bachelor of Arts in Economics, 3.0 GPA in Major

Over 21 hours of Mathematics course credit

Remained up to date on all required training and classes Participated in training for the protection of Sensitive Security Information and Personally Identifying Information

SKILLS PROFILE

- Proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint Strong verbal communication skills as well as clear writing

- Proficiency with STATA, Mathematica, and MAPLE

- Expertise with IAFIS and NCIC, Immigration Vetting, and Terrorism Vetting Responses

- Secret Security Clearance

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