Assistant Director Customer Service

ZION MORGAN

Chicago, IL 773-***-**** ***********@*****.***

OBJECTIVE

Driven and community-focused individual seeking to make a meaningful impact by contributing to initiatives that improve the lives of others. Whether on a small or large scale, my goal is to be a part of something that creates positive change in the world.

EXPERIENCE

Assistant Director - Ra Messut Academy of Higher Learning, Chicago (2021 - 2024)

- Oversaw daily operations and programming

- Provided mentorship and guidance to students

- Supported staff and coordinated community engagement activities Personal Trainer - XSport Fitness, Chicago (2022 - 2024)

- Designed and implemented personalized fitness programs

- Helped clients reach physical goals through motivation and coaching

- Promoted healthy lifestyles and discipline

Independent Shopper - Instacart, Chicago (2022 - 2024)

- Provided timely and accurate grocery delivery service

- Maintained high customer satisfaction through communication and reliability Multi-Role Employee - Bassline Club, Chicago (2024 - 2025)

- Handled a variety of responsibilities across operations, customer service, and event support

- Ensured smooth club operations and guest satisfaction EDUCATION

Valparaiso University - Bachelor of Arts and Sciences (2021) Wabash Valley Community College - Associate of Arts in Science (2019) University of Nevada, Las Vegas (UNLV) - Full Basketball Scholarship (2016 - 2017) SKILLS

- Leadership & Management

- High Energy & Work Ethic

- Public Speaking

ZION MORGAN

Chicago, IL 773-***-**** ***********@*****.***

- Problem Solving

- Physical & Technical Task Proficiency

- Excellent Social Skills

- Team Collaboration

- Discipline & Consistency

PROJECTS & COMMUNITY INITIATIVES

Founder, The Freeternity

Launched a successful clothing brand rooted in South Side Chicago culture and community expression. Open Gym Organizer

Created consistent basketball open gym sessions for underserved youth, offering a safe space to play and grow. Independent Artist & Label Founder

Founded a local music label to uplift Chicago artists, creating platforms and opportunities for visibility and growth. Actively writes, records, and releases music while mentoring other talents.

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