Software Engineer Senior
Resume:
Charles Graham
Senior Software Engineer TypeScript · Python · Laravel+PHP Neovim
Austin, TX 78705
*******@********.**
GitHub
EXPERIENCE
Intuit San Diego, CA — Full-Stack Software Engineer IV (Contract) Sep 2024 - Mar 2025
● Web application performance analysis + improvement initiative (HTML, CSS, React, micro frontends, Styled Components, Jest, Playwright, Puppeteer, Jenkins, Webpack, Kotlin, AWS, App Fabric, Splunk):
Assess TurboTax web application’s current state of performance, research solutions for improving JavaScript & React application performances, and project outcomes of performance (perf) initiative.
Wrote puppeteer scripts to test performance of Pull Request branches (gives an estimate of the code improvement’s performance VS what’s currently on the main/master branch):
■ Script allowing developers to test application performance in local development
■ Script to run a Lighthouse test locally and in Jenkins
■ Added Playwright tests to step in Jenkins
Wrote a service worker POC to intercept HTTP requests and gain programmatic control over caching strategy, etc.
Refactored various aspects of TurboTax micro frontend applications to reduce load times for p95 clients. Mpathic.ai (Empathy Rocks, Inc.) Seattle, WA — Software Engineer Mar 2024 - Mar 2025
● Own the Mpathic.ai React app & Demo site (HTML, CSS, React, Redux, TailwindCSS, Figma, Flowbite, TypeScript, .NET, C#, AWS):
Design & build new features on front AND back ends of stack. Some recent examples are: Dark theme, collapsible navigation menu, analytics dashboard, Sessions Detail & video playback pages, components enabling user feedback (likes/dislikes, comments, etc.), etc. (HTML, CSS, React, NextJS, Redux, TypeScript, Figma,, .NET, C#).
Research & implement various new technologies (Vidstack, Material UI, HighCharts, Redux, etc.).
Unit testing React components & NestJS controller + service methods (Jest). NOTE: Front end & backend coverage is up from 0% => 40%!
Built & tested REST APIs to handle authentication + CRUD operations, etc. (.NET, C#, AWS).
Implemented HTTP Live Streaming (HLS) to securely stream audio and VOD from AWS S3 (.NET, C#, AWS, AWS CloudFront, AWS MediaConvert).
Design and implement front end components to hit AI model APIs to enable conversation analysis & coaching suggestions. (OpenAI, Azure Open AI, Claude.ai, etc.)
● Migrate from Python server code to .NET Web APIs (.NET, C#):
Re-writing APIs
Testing APIs
Leverage .NET machine learning APIs to integrate conversation analysis tools. (.NET, C#, ML.NET, etc) Technology Advisors, Inc. Chicago, IL— Senior Software Engineer (Contract) May 2023 - Jan 2024
Built APIs to interface with existing products of Technology Advisors’ various partners (e.g., Creatio(Python), SugarCRM(PHP), etc.):
● Build web services to authenticate with partner products & execute specific actions (e.g., C.R.U.D.) (Python)
● Build client-side apps that could interface with partner APIs (Python).
● Led and managed Creatio Marketplace app development initiative (akin to Apple’s App Store) (React, Python). Family Proud, Inc. San Diego, CA — Dev Lead/Senior Software Engineer Apr 2022 - Mar 2023
● Managed release cycle of mobile app to Apple App Store & Google Play. (Expo, Apple App Store, Google Play Store).
● Coordinated engineering meetings to discuss feature roadmaps, check progress, team velocity, discuss blockers, etc.
● Led an initiative to migrate from serverless to using a Python server (Python, Firebase).
● Design & built features for our core mobile app (React Native, Redux, Redux Toolkit, TypeScript), SaaS customer user dashboards, etc. (HTML, CSS, React, NextJS, Redux, Redux Toolkit, TypeScript, Node.js). Intel Corporation, San Diego, CA — Software Engineer (Contract via Fusion Media) Dec 2021 - Nov 2022
● Built and maintained Intel's Gaming Community Forums & Intel’s Driver Support Assistant (IDSA) (Python, & HTML, CSS, React + TypeScript); these two products receive hundreds of thousands of visits per week!
● Built and maintained Intel's Developer Experience (DXe) tool (.NET, C# & HTML, CSS, Blazor SSR) AgentElite, Inc. San Diego, CA — Front End Web Developer Jul 2019 - Dec 2021
● Designed & built custom WordPress themes and plugins for AgentElite’s corporate site, clients and upsold products (PHP, MySQL, HTML, CSS, JavaScript, jQuery).
● Began R&D for in-house dashboard to kickstart migration off of SalesForce (React). 220 Marketing Group, LLC. San Diego, CA — Front End Web Developer May 2015 - Sept 2018
● Built custom WordPress themes for corporate and client websites (WordPress, PHP, JavaScript, jQuery, later React, MySQL).
● Built custom WordPress plugins for internal use and for products upsold to clients(WordPress, PHP, HTML, CSS, JavaScript, jQuery, later React, MySQL).
EDUCATION
San Diego Mesa College, San Diego, San Diego, CA — A.A. Aug 2009 - May 2011
University of California, San Diego, San Diego, CA — B.S. Sept 2011 - June 2014
Interdisciplinary Computing & Art Media (ICAM)
SKILLS & TECHNOLOGIES
HTML
CSS
JavaScript
TypeScript
React
Next.js
React Native
Node.js
Express.js
Vite
Vitest
Jest
Storybook
Redux
Expo
PHP
Laravel
PDO
Eloquent
.NET + C#
ASP.NET Core
ASP.NET Core MVC
xUnit
Entity Framework Core
MS SQL Server
Azure Data Studio
PostgreSQL
MySQL
MariaDB
MongoDB
Mongoose
Turso
Amazon Web Services
Google Cloud Platform
Firebase
Azure
Docker
Kubernetes
Podman
Jenkins
Salesforce
Creatio
SugarCRM
WordPress
Agile
Test-Driven Development
SaaS Development
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