Jihee Park
Midlothian, VA *3112
*********@*****.***
Experience
Panda Restaurant Group, Richmond - Assistant Manager
●Supervised daily operations to ensure smooth service and compliance with company standards.
●Trained and managed staff to deliver exceptional customer service and maintain productivity.
●Handled scheduling, inventory management, and vendor relations to optimize efficiency.
●Assisted in financial tasks, including budgeting, sales tracking, and expense control.
●Resolved customer complaints promptly to ensure satisfaction and loyalty.
●Supported the restaurant manager in implementing policies, promotions, and staff evaluations.
04/2024- Present
MPC Interpretation, Richmond - Korean Interpreter
●Offered freelance interpretation for various clients
●Developed and maintained strong client relationships through exceptional service and professionalism
●Provided accurate and culturally sensitive interpretation services for Korean-speaking clients in medical settings
09/2023- Present
Little Scholar, Richmond - Logistic Assistant
●Prepare shipping documents, including packing list and customs paperwork to facilitate smooth cargo movement.
●Maintain inventory records and track stock levels to optimize warehouse storage space and ensure product availability for fulfillment.
●Assist in inventory management tasks, including cycle counts, stock replenishment, and inventory reconciliation.
●Collaborate with procurement and purchasing teams to ensure timely procurement of materials and supplies needed for production or distribution.
09/2017-Present
Lord Jesus Korean Church, Richmond - Korean Teacher/Camp Instructor
●Plan and deliver engaging and interactive Korean language lessons to children, incorporating a variety of teaching methods and resources to accommodate different learning styles.
●Create age-appropriate lesson plans, activities, and materials that focus on developing students' listening, speaking, reading, and writing skills in Korean.
●Foster a positive and inclusive learning environment where children feel motivated and encouraged to participate actively in class discussions and activities.
●Collaborate with parents and caregivers to communicate students' progress, discuss learning objectives, and provide recommendations for at-home practice and reinforcement.
●Integrate cultural elements and traditions into language lessons to enhance students' cultural awareness and appreciation of Korean heritage.
●Incorporate technology and multimedia resources, such as interactive games, videos, and online platforms, to enhance learning experiences and engagement.
●Manage classroom behavior and maintain discipline according to school policies, promoting a safe and respectful learning environment for all students.
●Participate in professional development opportunities, workshops, and training sessions to stay updated on best practices in language teaching and pedagogy.
05/2007 - 05/2012
Sakura Japanese Steak House, Leesburg - Head Server/Assistant Manager
●Support the restaurant manager in overseeing daily operations, including staffing, scheduling, and inventory management, to ensure smooth and efficient restaurant performance.
●Assist in recruiting, hiring, and training new employees, conducting interviews and orientation sessions to onboard new team members effectively.
●Monitor employee performance and provide feedback, coaching, and performance evaluations to encourage continuous improvement and professional development.
●Manage cash handling procedures, including opening and closing cash registers, reconciling daily sales transactions, and preparing bank deposits in compliance with company policies.
●Assist in developing and implementing operational policies, procedures, and safety protocols to maintain a safe and secure work environment for employees and guests.
●Act as a liaison between front-of-house and back-of-house teams, facilitating communication and resolving any issues or conflicts that arise during service.
●Contribute to financial planning and budgeting processes, analyzing sales and cost data to identify areas for improvement and optimize profitability.
Education
Gyeongsang national university, Jinju, South Korea - Bachelor’s in Food Science