Customer Service Sales Representative

JEREL M. GREEN

**** **** ********** ****** *******, AZ 85009

Phone: 602-***-**** Email: *************@*****.*** PROFESSIONAL SUMMARY

Motivated and dedicated professional with extensive experience in fulfillment operations, sales, and customer service. Proven ability to meet goals, adapt quickly, and provide exceptional service. Seeking a challenging position with a forward-thinking organization where I can contribute as a valuable team member. KEY SKILLS

- Sales & Customer Service

- Critical Thinking & Problem Solving

- Negotiation & Persuasion

- Time Management & Organization

- Active Listening & Communication

- Marketing & Advertisement

- Telephone & Telecommunication Skills

- Product Knowledge & Inventory Control

- Scripted Sales & Presentations

PROFESSIONAL EXPERIENCE

Chewy Fulfillment Center - Goodyear, AZ

Fulfillment Specialist

September 2018 - Present

- Stock shelves with pet food items; perform product rotation to prevent damage or loss.

- Use pallet jacks/ladders to load/unload merchandise up to 80 lbs.

- Receive shipments, prepare documents, and label/tag products for distribution.

- Utilize RF scanners for order fulfillment and inventory tracking.

- Transport and organize inventory for storage and processing. Turnkey Solutions Inc. - Phoenix, AZ

Sales Representative

JEREL M. GREEN

2329 West Washington Street Phoenix, AZ 85009

Phone: 602-***-**** Email: *************@*****.*** November 2011 - September 2018

- Identified customer needs for solar energy solutions.

- Collected and entered customer information into databases.

- Delivered persuasive sales pitches using scripts and product knowledge.

- Adjusted sales scripts based on customer profiles and interests.

- Solicited sales and charitable donations through outbound calls. Strategic Marketing - Phoenix, AZ

Sales Representative

February 2008 - January 2011

- Conducted outbound calls to promote sales and new services.

- Explained product features and resolved customer inquiries.

- Verified and recorded customer data accurately.

- Managed calls from leads generated through advertisements. EDUCATION

High School Diploma

North High School, Phoenix, AZ

Some College Coursework (Business)

Rio Salado College, Phoenix, AZ

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