Patient Liaison Customer Service, food service, hosting

R Aliyah Brown

475-***-**** ***************@*****.*** Torrington, CT

Experience

Hartford HealthCare Hartford, CT

Patient liaison 05/2024 - 12/2024

1. as a patient liaison we are required to take patient calls through Microsoft/ epic and book appointments when needed

2. patient liaisons work to provide good customer skills to patients when trying to find appointments that fit patient

needs.

3. If needed patient liaisons are required to call other offices to try and help getting better appointments for patients

Amazon Warehouse Windsor Locks, CT

Fufillment Associate 11/2023 - 05/2024

1. As a fulfillment associate, you are required to use and handle technology to pack orders for customers.

2. As an associate you are also suppose to lift packages 25+ lbs

3. Responsibility in the warehouse is always key when checking and sorting packages or loading trucks. it's important to

ensure good quality packages for customers.

Skills

Customer service, Computer literacy, Communication skills, Microsoft word, Leadership

Education

Sacred heart university Fairfield, CT

Biology 08/2024

1. I didn't finish college completely although I do plan on going back. I majored in biology and took after class courses to

try and achieve excellent grades and better understanding.

Woodland high school Beacon Falls, CT

Science 07/2023

1. In highschool I studied anatomy and took cna classes to have a better transcript for college.

2. I was able to conduct a senior project where I had to do a certain amount of hours of community service and

observing medical offices where I would get a little more knowlede on what I wanted my career to look like.

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