JARRED SHARKEY
Phone- 773-***-****
Email: ***************@*****.***
EDUCATION
SEPT 2011- JUNE 2015
BRONZEVILLE SCHOLASTIC INSTITUTE, CHICAGO, IL
●High School Diploma
CERTIFICATIONS/QUALIFICATIONS
●Tugger certified- FedEx Grounds
●Forklift Certified- Pepperidge Farm
●Inventory Management
●Safety Management
●Warehouse Operations
SKILLS
●Strong attention to detail.
●Critical thinking and problem-solving skills.
●Flexible
●Superb communication skills.
●Interpersonal & Intrapersonal communication skills.
●Problem-solving skills
●Time management skills.
EXPERIENCE
FEBRUARY 2024- CURRENT
Operations supervisor
●Loading/Unloading parcels according to guidelines provided by FedEx Ground
●Train and cultivate new hire employees as well as seasoned veterans to ensure the highest level of quality and productivity
●Motivate and assist package handlers on a day to day basis.
●Assist Ops supervisor with package handlers and maintain work flow and work area
JUNE 2023-FEBRUARY 2024
WAREHOUSE FORKLIFT OPERATOR - DOWNERS GROVE, IL
PEPPERIDGE FARM
●Operated heavy machinery such as forklifts and cherry pickers to move materials from receiving and storage to the production floor.
●Inspected equipment before and after use to ensure the utmost safety.
●Assisted truck drivers with making deliveries to various locations.
●Facilitate inventory management and inform management of low inventory; record inventory counts in company computer systems.
MARCH 2022-JUNE 2023
RESTAURANT MANAGER- DOWNERS GROVE, IL
CASA MARGARTIA
●Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
●Ensured customer satisfaction with all aspects of the restaurant and dining experience.
●Handled customer complaints, resolving issues in a diplomatic and courteous manner.
FEB 2021- MARCH 2022
SECURITY GUARD- CHICAGO, IL
AMERICAN PUBLIC DEFENSE
●Respond to visitor inquiries and provide directions.
●Monitor visitors to ensure adherence to facility policies.
●Observe for signs of suspicious behavior and investigate disturbances.
●Take accurate notes and provide reports of any incidents.
NOV 2018- FEB 2021
EVENT CATERING MANAGER- WICKER PARK, IL
CHEFFIELD EVENTS & CATERING
●Conducted event site service evaluations, developing and implementing action plans and changes needed to meet company standards.
●Took part in client meetings to fully understand event and food requirements, budgets, meal price adjustments, and menu options.
●Established and maintained satisfactory relationships with diverse staff and customers at all levels within the company and event sites.
MARCH 2016-NOV 2018
KENMARE CATERING & EVENTS- CHICAGO, IL
EVENT CATERING MANAGER-
●Provide and take constructive feedback to ensure the food preparation and food service teams function at high levels.
●Managed multiple events per week and helped the company increase sales by improving brand awareness through positive feedback, reviews, and testimonials.
●Developed and ensured an immediate focus on staff safety and beneficial customer relations at every event.
ASSISTANT CATERING MANAGER (2 MONTHS)
●Aggressively pursed and acquired all wedding reception, wedding ceremony, rehearsal dinner and wedding brunch bookings.
●Hire, train, schedule catering staff, and actively involved with labor cost control, food cost control, and preparation, transportation, setup, operation and clean-up of all events.
●Increased catering sales by 20% first quarter, by showcasing catering setup and food.
●CATERING BARTENDER (3 MONTHS)
●Work high-volume shifts in both the cocktail lounge and fine-dining catering.
●Ensured the bar was well-stocked with ice, glasses, and alcohol during busy shifts.
●Recognized for maintaining excellent customer service on busy nights and with large parties.
CATERING SERVER (2 MONTHS)
●Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
●Success multitasking while remaining professional and courteous in fast-paced environments.
●Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders.
●Assembled, sealed, and loaded packages into correct trucks.
●Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
●Sorted items and packages according to its destination.
DEC 2015-MARCH 2016 (SEASONAL)
PACKAGE HANDLER (WAREHOUSE)- HODGKINS, IL
UPS
●Maintain the integrity of shipments to preserve the condition of products during loading, unloading, and packaging.
●Removed jams and unblocked conveyor system to maintain flow of goods.