Program Manager On-Site

JOAN HENKELMAN-MORGAN

Minneapolis, MN • 952-***-**** • ********@*****.***

TOP-PERFORMING EVENT PROFESSIONAL

Meeting and Incentive Specialist • Travel and Meetings Supervisor • Senior Meeting Planner, Tradeshows, Meetings and Events • Strategic Event Management • Budget Oversight • Team Leadership • Travel Incentive Planning • Achieved Cost Savings • Planned and Executed C-Level Meetings • Enhanced Negotiation Skills • Sourcing Specialist for Third Party Vendors • On-site execution • Promoted to Director

Volunteer - Annual Smile Network Fund Raiser

WORK EXPERIENCE

Direct Travel Meetings and Events (November 6, 2023-Present)

Senior Program Manager

Lead planner for various clients – largest meeting, international in scope, 500 attendees

Manage planning process for medical related meetings and virtual events

Manage budget, registration, and all facets of planning.

Lead strategic client planning meetings.

Pearson, Bloomington, Minnesota (May 2014-April 2023)

Director of Conferences & Meetings

People Manager for a team of up to 15 meeting event planners

Planned and directed operations for Industry conferences (exhibits), internal meetings, annual sales meetings, board meetings and top-level travel incentive trips.

Developed and managed the strategic planning and sponsorship meetings.

Sourcing of Destinations, hotels, and DMC services

Wrote Corporate Meeting Policy for multiple divisions.

Oversaw annual department budget along with individual meeting budgets exceeding 3.5M - department budget of 1.6M

Collaborate with C-Suite partners to plan and execute meetings (CEO board meetings, summits, top level incentive trips)

Manager of Conferences & Events - Assessments (May- 2006-May 2014)

People Manager of a team of 4 meeting event planners

Sourcing of all destinations, hotels

Lead the strategic planning meetings for major conferences and meetings.

Managed strategic planning meetings.

Managed all individual meeting and event budgets.

Managed annual Read-For-The-Record initiative and other community events.

TQ3 Navigant, Bloomington, Minnesota (September 2004 - May 2006)

Sr. Meetings Manager

Managed a portfolio of client accounts (meetings and events) as their lead planner.

Developed new business.

Sourced hotel, DMC, AV, and other third-party vendors

EDUCATION University of Wisconsin Eau Claire

Eau Claire, WI

COMPUTER Excel, PowerPoint, Word, Cvent, Oracle, Zoom, RedBooth, Toggl

SKILLS

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