Data Entry Customer Service

JESSICA HALL

Full-time student seeking full-time employment

Nacogdoches, TX 75964

******************@***********.***

936-***-****

Professional Summary

Full-time student in Healthcare Management seeking full-time employment in related field. Experience in multiple industries.

Authorized to work in the US for any employer

Work Experience

Live Operations Coordinator

Jbs Pilgrims

June 2020 to December 2024

Lead payroll

Accounting specialist

Data entry

• Live haul processing

• Time keeping

• Schedule adjustments

• Payroll

• Truck driver payroll

• Kronos/SAP/S4

• Processing time off requests

• SharePoint

• Dispatching

• Beta Raven

• Mtech

• Estimate posting

• Production, delivery and inventory reconciliation and balancing

• UPRR railway management

• Ordering and receiving ingredients

• Feed formula and Agristats mgmt

Assistant GM

Comfort Suites-Baytown, TX

June 2019 to March 2020

Selected

Comfort Suites Baytown Assistant GM June 2019 -March 2020

• Rate strategy, scheduling, payroll

• Orders and inventory management (Laundry/Kitchen/hotel supplies/maint supply)

• Maintain brand standards

• Resolve customer issues/guest relations

• Sales and marketing

• Trip advisor/guest relations and social media

Assistant GM

Comfort Suites-None, Piemonte

April 2018 to April 2019

Comfort Suites 04/18 to 04/19 Assistant GM • Rate strategy, orders, schedules. • Inventory management, budgeting and forecasting. • Revenue management • LTR was 8.22 on the rolling 12 • Sales/marketing

Front Desk Supervisor

Hampton Inn and Suites-Hampton Inn and Suites Front October 2016 to April 2018

Desk Supervisor 10/16 to 4/18 • Assisting guests with reservations • Billing/Direct bill accounts • Medallia and guest feedback • Direct

Bill

Invoicing and posting • Training and development of new guest services agents • OnQ knowledge and system operations

Customer Service Manager

The Kroger Co-None, Piemonte

August 1996 to September 2007

Selected

The Kroger Co Customer Service Manager 08/96 to 09/07 • Schedules for the entire front end staff • Payroll and accounting • Training and development of cashiers, courtesy clerks and booth employees.

• Price file maintenance • Back door receiving

• Floral/bakery/produce training

Education

Associate's Degree in Accounting

Colorado Technical University - TX

July 2024 to July 2024

Skills

• Customer service

• Microsoft Excel

Certifications and Licenses

Driver's License

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