It Support Software Development

Charles Manu

***********@*****.*** 672-***-**** Burnaby, BC

PROFILE

Motivated and tech-savvy IT student with a strong foundation in programming, networking, and troubleshooting. Passionate about learning new technologies and applying problem-solving skills to real- world challenges. Proficient in SQL, Linux. Eager to gain hands-on experience in IT support, software development, or cybersecurity. Strong analytical mindset, quick learner, and team player with excellent communication skills.

PROFESSIONAL EXPERIENCE

Ocean Park Mechanical, Plumber Apprentice Vancouver, Canada

•Interpreted blueprints and technical diagrams to plan and execute installations, demonstrating strong attention to detail and technical problem-solving skills. Ensured compliance with safety standards, showcasing adaptability and precision in complex environments

Modena Tiles, Tiles Installer Vancouver, Canada

•Measured and laid out precise tile installations, applying methodical and detail-oriented approaches

•Resolved installation issues, ensuring high-quality results and client satisfaction. CICCC, Handyman Vancouver, Canada

•Performed troubleshooting and repairs on various systems, including minor electrical and plumbing, highlighting problem-solving abilities and technical aptitude. SKILLS

Technical Skills — Networking: LAN/WAN, TCP/IP,

DNS, DHCP, System Administration: Windows

Server, Active Directory, IT Support:

Troubleshooting hardware/software issues, Help

Desk operations, Tools: Microsoft Office Suite,

Basic Linux Commands

PROJECTS

Home Network Setup Project

•Designed and implemented a secure home

network with multiple devices.

•Configured routers, switches, and ensured

network security with

Firewalls. System Troubleshooting Simulation

•Diagnosed and resolved simulated hardware and

software issues.

•Provided step-by-step documentation of

troubleshooting processes.

EDUCATION

Cornerstone International Community College,

Diploma in Network and system Solutions

Vancouver, Canada

University of Cape Coast, Bachelor of Education Kumasi, Ghana

Contact this candidate