Professional Summary
Skills
Experience
JOSHUA TUPOU
Juneau, AK 99801 510-***-****
**********@*****.***
Dynamic professional with extensive experience in customer service and machinery operation, notably at Best Western. Proven ability to resolve issues efficiently while maintaining high standards. Skilled in equipment inspection and time management, consistently achieving production targets and enhancing team collaboration. Committed to delivering exceptional results in fast-paced environments.
Machinery cleaning
Night audit
Customer service
Time management
Team collaboration
Attention to detail
Equipment inspection
Order reading
Operational control
Effective Time Management
Night Auditor, 07/2024 05/2025
Best Western Juneau, AK
Responded to customer inquiries regarding hotel services, reservations, directions. Greeted arriving guests and checked them in to their rooms. Resolved customer issues quickly while maintaining a high level of professionalism. Machine Operator, 04/2022 12/2023
Heraeus Concord, CA
Cleaned and maintained machinery to promote consistent operation and achieve production targets. Performed required start-up and break-down instruction before and after assigned shifts. Reviewed and interpreted work orders and instructions to determine job requirements. Forklift Operator, 05/2021 07/2021
Paramount Global Oakley, CA
Operated all forklift loading and unloading tasks. Handled each product and package with care and precision. Palatalize and wrap pallets using pallet wrapper.
Pulled orders from warehouse and load onto delivery trucks. Machine Operator, 07/2019 10/2019
Henkel Bay Point, CA
Assisted machine operators using safety practices. Remained focused and committed to precise work.
Completed all daily tasks in a timely manner.
Adhered to all safety rules and regulations.
Porter/Shipping Clerk, 08/2018 07/2019
Methodology
Confirmed purchase orders and made and documented shipping arrangements. Worked daily, receiving and loading material.
Served as a friendly, hardworking, and punctual employee. Organized and prioritized work to complete assignments in a timely, efficient manner. Assembly Team Member, 10/2013 09/2014
Revolution Foods San Francisco
Maintained clean, sterile, and welcoming environments. Education
Maintained inventory and ordered supplies as necessary. Handled food with sanitation and safety in mind.
Prepared food carefully in response to customer requests or allergies. Laborer, 11/2012 10/2013
All Season Concrete Antioch, CA
Prepared, poured, and fine-tuned concrete surfaces and structures. Arranged and filled concrete forms adequately.
Loaded and delivered a variety of tools and materials. Worked well independently and on a team to solve problems. Production Worker, 07/2012 10/2012
Quikcrete Fremont, CA
Completed production orders within strict deadlines. Operated machine for packaging of materials.
Organized and sorted packaged materials.
Operated forklift to transfer materials to warehouse. Peninsula High School Burlingame
Diploma