Customer Service Data Entry
Resume:
Terra Brown
Naperville, IL *****
***********@*****.***
Versatile warehouse management professional with 20 years of experience in customer service, inventory control, and logistics. Proven expertise in operating forklifts, pallet jacks, and other warehouse equipment. Skilled in supply chain management, customer service, and data entry. Possesses certifications in forklift operation and ServSafe. Willing to relocate: Anywhere
Work Experience
Lead Inventory Specialist
RJW Logistics-Bolingbrook, IL
July 2022 to April 2024
• Certified in On all five Machinery Forklift, Clamp Truck, Electric Pallet Jack,Cherry Picker,and Sit Down Truck.
• Loaded and moved pallets containing Food and Liquid products
• Accurately inspected incoming and outgoing Products of all kinds.
• Excelled in a fast paced working environment without sacrificing safety
• 15 years of All Forkliftng Machinery of Any Warehouse operating experience
• Maintained a clean and orderly work area
Production Attendant
West Liberty Foods-Bolingbrook, IL
July 2021 to July 2022
To scanning transactions for company also Certified Machine Operator And Managing the floor as well. Multi Task Job. Dealing with Accounting.
Material Handler
FedEx Ground-Chicago, IL
January 2020 to March 2020
• Handling Package to Trucks that are going to different states.
• Scanning Labels
Bartender/Server
Four Points Sheraton Marriott-Westchester, IL
July 2019 to December 2019
Bartender at night. Taking care of guest who stays at the Hotel In the evening CSR - Customer Service Representative Lead
Kuehne and Nagel-Aurora, IL
February 2018 to October 2018
Customer Service Representative basically troubleshooting products to be received in for shipment. Dispatcher/Receiving Clerk
World Class Distribution-Minooka, IL
July 2015 to September 2017
Keeping Shipping and Receiving departments receipts in order and prompt. Also RF scanning pallets making sure there is no mistakes for both departments. Dispatching in a timely fashion to make sure both departments, as result of doing WMS as well.
Admin
Innotrac-Bolingbrook, IL
December 2014 to July 2015
Receiving products from different Manufactures well known. Detailing and making sure the emails are sent on time as soon as they arrived and count each and every product that comes through the establishment so it can be shipped to customers.
Beauty Advisor
Walgreens-Lombard, IL
April 2012 to December 2014
Responsibilities
Keeping my department a clean. Making sure Customers are satisfied during there visit.Also making sales as well.
Accomplishments
Learning Retail in a whole different way. And teaching others. Skills Used
Sales and Being kind to The Customers making sure they come back again Cashier
Five Guys Burgers
October 2010 to April 2012
Responsibilities
Cashiering and keep positive for customers making sure they have a clean environment. Accomplishments
Great employees to work with And big extra friendly with Customers. Skills Used
People skills
Front Desk Receptionist
Extended Stay Deluxe Hotel-Lombard, IL
August 2010 to August 2011
Responsibilities
Make appts. For Guests to stay.Also cleaned rooms if need be and also front Desk over night. Accomplishments
Learning the Logistics of Retailing.
Skills Used
MICROSOFT and Excel
Education
Diploma
Oak Park River Forest Park High School
Associate's degree in Medical Billing and Coding
Kishwaukee College Rasmussen College
Skills
• Microsoft 2013 / excel (4 years)
• Customer Service
• CSR
• Customer Care
• Shipping Receiving
• Warehouse Associate
• Shipping
• Forklift
• Logistics
• Caregiving
• UPS
• Excel
• ERP Systems
• Salesforce
• English
• Microsoft Word
• Data Entry
• Computer Literacy
• Food Service Management
• RF Scanner
• Medical Coding
• Medical Billing
• Materials Handling
• Pallet Jack
• Order Picker
• Packaging
• Medical Scheduling
• SAP
• Load & Unload
• Supply Chain
• Machining
• Inventory Control
• Pricing
• POS
• Purchasing
• Order Picking
• EMR Systems
• Quality Assurance
• Leadership
• Performance management
• Supervising experience
• Computer networking
• Data collection
• PowerShell
• Active Directory
• Google Docs
• Network Support
• DNS
• Microsoft SQL Server
• Azure
• VMWare
• Linux
• Microsoft Windows
• Microsoft Windows Server
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Access
• Clamp truck
• Microsoft Access
• Driving
• Warehouse management system
• Customer support
• Social media management
• Reach truck
• Accounting
• Dispatching
• Office experience
• Microsoft Outlook
• Warehouse experience
• Basic math
• System Administration
• Microsoft Exchange
• Disaster Recovery
• Materials management
• Warehouse management
• Warehouse supervisor experience
• Cherry picker
• Warehouse distribution
Certifications and Licenses
ServSafe
Forklift Certification
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