Customer Service Warehouse Associate
Resume:
Joel Hernandez
La Puente, CA *****
*********@*****.***
Professional Summary
Seeking a growing organization to utilize my skills and expertise for long term growth. Work Experience
Warehouse Technician
Evonik-Vernon, CA
April 2023 to Present
• Doing safety walkthroughs and inspections of workplace and equipment
• Verifying proper labeling and documentation on all package containers prior to shipping or offloading
• Stopping the job or task when an unsafe behavior or condition is observed
• Pulling orders from storage areas and warehouses for customer order and stock transfers
• Staging and prepping drums, totes and pails for shipments
• Loading trailers of all sizes with proper bracing and weight distribution to meet DOT regulations
• Unloading trailers after verifying material quality with onsite QC lab
• Placing containers in proper locations, both physically and in ERP system (SAP)
• Cycle counting plant inventory and reporting inaccurate counts
• Verifying outbound packages meet DOT and/or RCRA Hazardous Waste compliance (labeling, condition, etc.)
• Performing housekeeping of the warehouse and storage areas to maintain high standard of cleanliness
• Perform transactions in SAP to ensure inventory accuracy
• Performing autonomous management and audits of both assigned areas and other areas
• Driving focused improvement projects as a team member
• Eliminating waste wherever possible
Home Security Consultant/Sales Manager
Brinks Security-Hurst, TX
January 2018 to Present
• Started in Santa Fe Springs Ca
• Door to Door
• Training new hires from pitching to closing
• Closer
Warehouse Associate
Essendant-Whittier, CA
March 2016 to January 2018
ORS
• Packing and Receiving
• Packing product 4 lines plus global shipping
• Checking inventory if it’s correct before shipping
• Material Handling, measuring product into global ship
• Palletizing product
• Splitting orders to ship in smaller work orders
• Will calls dealing with customers picking up additional product
• Customer service
Essendant
• Dock, Scanning, Wrapping, Staging, Loading, Unloading, Labeling (Product for certain customers), Cleaning Dock, Customer Service.
• Cherry Picker, Voice To Pick, RF, Picking, Palletizing, Labeling, Will Call, Customer Service. Warehouse Associate/Forklift Operator
The Home Depot-Ontario, CA
April 2014 to March 2016
• Wall and Pallet building
• Loading and unloading
• Opening and closing trailers
• Finalizing paperwork
• Aged freight and over weight
• Training new staff wall and Pallet build and loading procedures
• Responsible for sending personal to split breaks and assigned dock doors
• Load 7-10 store locations
• Shipping and receiving
• Rf gun
• Customer service and Inventory
Pasta and Pizza Chef
California Pizza Kitchen-West Covina, CA
November 2012 to April 2014
• Pasta Chef with 12 lines
• Training new staff Dish washing, prep-cooking and pizza chef
• Customer service and Inventory
Warehouse Assistant Lead of Packing, Production
Spencer N Enterprises Inc-Industry, CA
July 2011 to November 2012
• Pulling and finalizing work orders in the data base (Evo)
• Train new staff Production procedures/ Packing procedures
• Manage 4 machines, 8 blow filler's, and 14 sowers
• Act like supervisor when she was running late to the startup meeting/sick leave
• Manage Packing 3-man crew/ 8 feather filler's
• Responsible for final results of productivity Production and packing
• Shipping and Receiving
• Damaged, shortage and overage
• Customer service and Inventory
Education
High school diploma
William Workman High School - Industry, CA
September 2007 to June 2012
Skills
• MS Excel
• Materials handling
• Communication Skills
• Data Entry
• Account Management
• MS Word
• MS PowerPoint
• Bilingual in Spanish and English
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