Customer Service Public Health

954-***-**** Johnelle JohnelleJohnson**@Johnson gmail.com *******@******.***

EDUCATION

Morgan State University GPA: 3.4

Bachelor of Science in Biology

Graduated: May 2023

Morgan State University GPA: 3.8

Masters of Public Health

Expected Graduation: December 2025

Relevant Coursework:

• Chemistry – Learned Paper and Column Chromatography

• Molecular and Cell Biology- Learned DNA Isolation, Gel Electrophoresis

• Research abstract: Contributed to the 3D Auto analysis of the Human Cornea abstract WORK EXPERIENCE

P

Amani Nicol Wellness, Baltimore MD February 2025- May 2025 Diabetes Prevention Program Intern

• Conduct Research on gestational diabetes and its impacts on pregnancy to support program development.

• Support the creation of education of materials for healthcare, providers, and community organizations.

• Collaborate and developing PowerPoint presentations and virtual content for program deliver.

• Participate in planning and preparation for the pilot program launch. Pine Forest Camp, Greeley, PA. June 2024- August 2024 Counsellor

• Servers as a mentor and counselor, providing guidance and support to campers.

• Engaged in activities fostering physical and mental well-being for campers.

• Promoted hygiene practices and ensured the implementation of safety protocols for a healthy camp environment. Morgan State University Sports Medicine Center, Baltimore, MD August 2022- January 2023 Intern

• Assist athletes with injuries that result from physical activities.

• Apply protective/ injury preventive devices, assist with rehabilitation, and provide first aid/emergency care for student-athletes. Digicel, Clarendon Jamaica July – August 2018

Customer Service Representative

• Provided customer services to individuals seeking assistance in buying phones and other devices

• Processed new customer information and performed cost-benefit analyses of existing customers. COMMUNITY/VOLUNTEER WORK EXPERIENCE

• Strictly Running MLK Race, Columbia, SC January 2020

• Youth indoor state track and field meet, Columbia SC December 2021

• South Carolina indoor elite track and field meet, Columbia SC January 2021 Benedict College Harambee Festival logistics member, Columbia SC April 2020

• Baltimore Running Festival, Baltimore MD October 2022-2024 LEADERSHIP EXPERIENCE

Student body Representative, Edwin Allen High School Executive Board - Prefect September 2017 – June 2019

• Worked with the school board to enforce discipline and to oversee the implementation of the school policies about proper conduct and behavior of the students.

Pine Forest Camp. Greeley PA June- August 2024

• Demonstrated leadership as a counselor at Pine Forest Camp, guiding and mentoring campers in various activities and fostering a positive inclusive environment.

ATHLETICS

Track and Field, Morgan State University

Student Athlete August 2021-2024

● Scholarship recipient dedicating 35+ hours per week to training and competitions.

● Member of Morgan State University Dean's List (3.4 and above), MEAC Honor Roll (3.0 and above), and a member of Athletic Director Honor Roll (3.0 and above)

● Six-time MEAC All-Conference Team

SKILLS & INTERESTS

● Proficient in Microsoft Word, Excel and PowerPoint, STATA, Apple OS, Mobile Certification

● Leadership, Therapeutic Listening, Teamwork, Team Building, Customer Service, Customer Satisfaction, Customer Experience, Retail, social media, Creative Writing, Public Speaking, Research

Contact this candidate