Home Care Clinical Support
Resume:
Claudia McGee
Vacaville, CA *****
**************@*****.***
Professional Summary
Dedicated and highly experienced healthcare scheduling coordinator with over 33 years in the healthcare industry, including more than 15 years in home care, staffing, and clinical support roles. Proven expertise in intake coordination, scheduling, compliance, and communication. Recently relocated to California and seeking a position that allows me to contribute my extensive knowledge, efficiency, and patient-first approach to a professional, compassionate care team.
Core Competencies
Home Health Scheduling & Coordination
Client Intake & Assessment Support
Staff Coverage & Call-Off Management
HIPAA Compliance & Confidential Recordkeeping
Microsoft Office & Scheduling Software (OnShift, ClearCare, Kronos)
Timekeeping & Payroll Systems (Quick MAR, EHR, Epic)
Cross-Department Communication
High-Volume Call Handling & Documentation
Professional Experience
Provision Living at Livonia – Livonia, MI
Clinical Support Coordinator (Remote)
Oct 2023 – Present
Coordinated daily schedules for clinical and home care staff.
Managed call-offs and ensured shift coverage.
Collaborated with caregivers and family members for smooth patient care delivery.
Marvin & Betty Danto Health Care Center – West Bloomfield Township, MI
Medical Staff Coordinator
May 2018 – Sep 2023
Created and maintained CNA and nurse staffing schedules.
Supported payroll accuracy with attendance data entry.
Interfaced with unit managers to coordinate shift transitions.
Mission Point Health Services – Detroit, MI
Human Resources Manager
Jan 2016 – Apr 2018
Directed hiring, training, and scheduling for over 60 care team members.
Streamlined employee onboarding and records management.
Medilodge of Taylor – Taylor, MI
Medical Staff Coordinator
Jun 2014 – Dec 2015
Provided scheduling support and urgent shift replacement.
Maintained clinical compliance and daily staffing audits.
St. Joseph Health – Hamtramck, MI
Medical Staff Coordinator
May 2010 – May 2014
Coordinated staff schedules and handled documentation for the nursing team.
Supported cross-functional communication and shift planning.
Education
High School Diploma
Oakland Community College – Dearborn, MI
Certifications & Training
Certified Nursing Assistant (CNA) – Active
HIPAA Compliance Training
CPR and First Aid Certified
Certified Unit Clerk
Certified in Medical Records Management
Technical Proficiencies
Microsoft Word, Excel, Outlook
OnShift, Kronos, ClearCare, Epic
Quick MAR, EHR Systems
Data Entry, Reporting & Timekeeping Tools
Professional Attributes
Compassionate and Solutions-Oriented
Highly Organized and Detail-Focused
Strong Communication and Conflict Resolution Skills
Adaptable Team Player with Strong Work Ethic
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