Customer Service Representative

LaSondra **** Elm St. Apt. * San Bernardino, CA **410 US 424-***-**** **********@*****.*** Excellent

track

record

of

resolving

issues,

increasing

customer

satisfaction,

and

driving

overall

operational

improvement

Team

player

who

excels

at

collaborating

with

hardware

and

software

experts

to

create

a

cohesive

and

successful

design.

Recognized

for

motivating

management

team

members

to

achieve

their

goals

and

fostering

innovative

work

environments

PROFESSIONAL SUMMARY

Project

managem

Risk

managem

processes

and

analysis

Team

building

Process

implemen

Documen

scanning

Staff

developm

Data

entry

Supervisio

Team

liaison

Commerc

driving

expertise

Self-

motivated

Order

picking

and

processin

Skilled

in

[Software

Data

analysi

Safe

driver

trainin

Powerf

negotia

Report

writing

Proble

resolut

MS

Office

Strong

verbal

commu

Safety

and

compli

Team

Team

manag

Familia

with

DOT

regulat

First

Aid/CP

Custom

service

SKILLS

Delivery Associate - October, 2022 to Present Tender Touch Care LLC - Las Vegas, NV

Created

a

new

employee

evaluation

process

that

resulted

in

significan

performan

improvem

Assisted

various

business

groups

with

document

organizat

and

dissemina

during

acquisitio

Customer

complaint

requests,

and

feedback

were

communi

to

company

managem

for

prompt

resolution

Built

positive

working

relationsh

with

customer

by

respondin

to

questions

and

concerns.

Local,

state,

and

federal

agencies

id d

WORK HISTORY

me

with

document

clearance

certificate

and

approvals

Implemen

marketing

strategies

that

resulted

in

a

12%

increase

in

the

number

of

customer

Loaded

the

truck

and

properly

secured

the

items

to

prevent

damage

for

over

[Number]

deliveries

Looked

for

industry

trends

on

social

media

and

through

online

sources.

Contacted

customer

to

confirm

and

coordinat

delivery

times

prior

to

delivery.

Delivery Driver - July, 2022 to November, 2022 Pizza Hut - Colton, CA Interacted

with

customer

to

determine

their

needs

and

sales

opportun

Spoke

with

customer

on

the

phone

as

well

as

in

person.

Informed

customer

about

discounts

special

offers,

and

programs

to

improve

the

customer

experienc

Kept

track

of

customer

orders.

Followed

all

company

policies

and

procedure

during

my

shift.

Complete

and

submitted

all

required

logs

and

paperwor

on

a

daily

basis.

Am

a

customer

service

represent

Made

on-

time

deliveries

by

selecting

the

most

efficient

and

effective

routes.

Psychology - Associate of Arts Santa Barbara City

College - Santa Barbara, CA

High School - 1997 Jordan High School - Long Beach, CA

EDUCATION

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