Quality Assurance Customer Relations

ED **f *

TAITLYN

MALBROUGH

*******.*********@*****.*** 832-***-****

Spring, TX 77375

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilizing

interpersonal skills, excellent time management and problem-solving skills.

SKILLS

¢ Customer Relations ¢ Management collaboration

Resource Allocation . Expert Problem Solving

¢ Supply Management ¢ Decision-Making

e Emergency Response ¢ Time Management

. Quality Assurance . Problem-solving abilities

WORK HISTORY

Spray Tan Specialist Tans By Tait - Houston, TX 12/2023 - Current

Enhanced team productivity by streamlining processes and implementing time-saving

strategies.

Developed strong client relationships through consistent communication and attentive

service.

Increased sales revenue with targeted marketing campaigns and strategic product

positioning.

Reduced costs by identifying inefficiencies in operations and implementing cost-saving

measures.

Training Store Manager Tanning Salon - Houston, TX 12/2021 - 12/2023

Improved employee retention by implementing comprehensive training programs and

robust performance management systems.

Developed a positive work environment through effective communication and team-

building activities, resulting in increased employee satisfaction.

Streamlined store operations by identifying areas for improvement and implementing

efficient processes, contributing to higher sales and productivity levels.

Managed inventory effectively, ensuring optimal stock levels and minimizing losses

due to shrinkage or obsolescence.

Lead Server Walk-On's Bistreaux & Bar - Spring, TX 03/2020 - 03/2021

Enhanced customer experience by providing attentive and personalized service during

their dining visit.

Streamlined the server team's efficiency by implementing new training methods and

communication strategies.

Managed high volume dining periods with effective time management and strong

multitasking abilities.

Collaborated with kitchen staff to ensure accurate and timely delivery of meals,

resulting in higher customer satisfaction rates.

EDUCATION

Lonestar College System - Houston, TX

Nursing

Contact this candidate