Project Management Customer Service
Resume:
S T SR E P H A N I E
R E S T U C C I A
E D U C A T I O N
**** * ** ** *** 440,
Hialeah FL 33012
th
*******************@*****.***
C O N T A C T
Miami Dade College
ASSOCIATE IN ARTS -
ACCOUNTING
Miami Dade College
2025-Current
BACHELOR OF ACCOUNTING
S K I L L S
Operational Strategy
Financial Analysis
Project Management
Customer Service
Staff Managing
Problem-Solving
Computer Literacy
Project Management Tools
Strong Communication
E X P E R I E N C E
Menendez Management Corp
2019-2025
GENERAL MANAGER
Prepared staff work schedules and assigned team members to specific duties. Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Recruited, interviewed and hired qualified staff for open positions. S U M M A R Y
Dynamic leader with proven expertise in operational strategy and financial analysis. Excelled in staff management, driving process improvements, and implementing effective project management techniques. Achieved significant enhancements in productivity and operational efficiency through strategic planning. Skilled in team leadership and complex financial tasks constantly delivering results beyond expectations.
Professional Business Advisors II
2018-2019
ACCOUNTANT ASSISTANT
Performed data entry using CRM data management systems. Inputted data into accounting software programs such as QuickBooks.
Analyzed financial statements using accounting software programs.
Ensured that all accounting records are maintained in accordance with generally accepted accounting principles.
Inputted financial data into accounting spreadsheets accurately. Prepared journal entries for various accounting functions. Prepared balance sheets, bank reconciliation and other financial statements required.
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