Customer Service Patient Care

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

Work Study Eligible

********@*******.***

ALESSANDRA TELLES 559-***-****

Undergraduate Student

I am a dedicated and driven individual in the process obtaining my bachelors degree in Nutrition Science in public health. I have hands on experience in healthcare, customer service, and education. Over the years, Ive developed a strong ability to connect with others, whether its offering patient care in the hospital, ensuring safety as a lifeguard, or helping customers in retail. I am passionate about making people feel supported and valued through care, guidance, or resolving issues. I am also organized, detail oriented, and enjoy collaborating with others to get things done efficiently. Im exited to bring my skills, positive attitude, and commitment to health and well being into a new role.

City of Fresno Parks and Recreation Department 2022-2024 Monitored Safety of guests in and around swimming pool. Learned and mainted profecinacy in first responder skills such as First Aid and CPR to offer individals in distress optimal support

Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues prompts

Fresno Heart and Surgical Hospital 2024- Current Assist patient care activities under supervision

Maintain a clean and welcoming environment in waiting areas Offer companionship and support patients and their families Support administrative tasks such as filling, data entry, and answering phones

Activities and Recreation Center, UC Davis 2025 - Present Provided customer service to students and community members, assisting with equipment checkout, facility access, and general inquiries.

Ensured cleanliness and safety of gym facilities by sanitizing equipment, monitoring usage, and reporting maintenance needs. Supported gym operations by setting up and organizing workout spaces for classes and events.

Bachelor's Degree in Nutrition Science

Expected in 2028

Graduated with honors

2020 – 2024

Strong organizational and time-

management skills

Excellent communication and

interpersonal skills

Ability to work independently and as part

of a team

Commitment to continuous professional

development and growth

Enthusiasm and a positive attitude in

challenging situations

Stop the Bleed

First Aid

CPR and AED

Child abuse mandated reporter

Lifeguard/ Swim Instructor

Hospital Volunteer

Recreation Assistant

UC Davis

Fresno High School

Center of Advanced Research and

Technology

Course in Psychology and Biomedicine

2022 – 2024

Student Intern

Fresno Unified School District 2022 - 2023

Database administration and website design

Worked with classroom teacher to learn about current standards Developed lesson plans that incorporate with mandated topics and include activities for student engagement.

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