Software Engineer Azure Cloud

Kritika Morolia **************.**@*****.***

Linkedin +1-650-***-****

Experience

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Infosys Toronto

Software Engineer/SRE Oct’22 - July’24

CAA Guidewire upgrade and deployment

Role: Responsible for deployment of “Policy and Claim Center” features for CAA insurance. Features include insurance rate model for different provinces, adding address lookups, automatic rate generation, establishing relation between policy, billing, claim centers, making the application UI more user friendly, using Python scripting.

Impact & Contribution: Successfully deployed feature upgrades for CAA. Created automation pipelines for code deployment which reduced the manual efforts and time to deploy by 60 %.

Deployed code on various environments like staging, preprod and prod for Apache Tomcat application.

Debugged & fixed deployment issues, server downtime, build changes, for prod-env, on Linux.

Designed and implemented CI/CD pipelines using Jenkins for e2e testing and deployment. Including iterative improvements to the pipeline to improve deployment time and efforts.

Developed Python scripts to automate rate processing tasks.

Implemented Terraform to automate the provisioning and management of infrastructure on AWS.

Managed a complex environment consisting of multiple VPCs, subnets, EC2 instances, RDS databases, and S3 buckets.

Implemented Python coding for preprocess or transform data that is used within claim center.

Improved infrastructure provisioning time by 50 % and reduced manual errors by implementing Terraform best practices and infrastructure as code (IaC) principles.

Provided scalability and flexibility by modularizing Terraform configurations, allowing for easy adaptation to changing business requirements.

Implemented Python Scripts for routine maintenance tasks, such as backup and recovery scripts, data integrity checks, or cleanup of temporary files.

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Infosys Pune, India

Software Engineer/SRE Feb’19 - Sep’22

Azure Cloud Migration v7 to v10

Role: Responsible for software development of Guidewire application and data models for policies, claims, billing and underwriting dept. As well as SRE responsibilities for managing and deploying application services on Azure cloud infrastructure.

Impact & Contribution: Successfully launched CAA application software to cloud infrastructure.

Utilised Docker to containerize applications, improving deployment speed and resource utilization.

Used Linux command-line tools to diagnose and troubleshoot issues in the system or network.

Used Linux for deployment of code on daily basis.

Integrated Kubernetes with monitoring tools like Prometheus and Grafana for real-time monitoring and alerting.

Clean or format data before it’s imported into ClaimCenter for testing or deployment using Python

Reduced deployment time by 60 % by implementing Kubernetes and Docker, enabling faster delivery of features and bug fixes.

Implemented and configured app. interfaces, data model (including data objects, entities, typelists, typekeys, abstract data fields), etc using (Gosu/Java)

Performed code merge, static code analysis using SonarQube, ticket resolution in Jira, etc during upgrade of services like claims, contact manager, policy center and handling screens.

Created pipelines for WAR files deployments in Jenkins. Identified and resolved issues in the Guidewire PCF pipelines for upgrading features, entities, display buttons, etc.

Setup monitoring, unit & integration testing for deployment pipelines using Jenkins as build and release tool.

Allianz AWS cloud Migration

Role: DevOps Engineer responsible for migrating Allianz insurance application to AWS cloud including database migration. Also undertook SRE related responsibilities for CI/DC and data management. Impact & Contribution: Enabled successful migration of insurance pricing & rating manager application server to AWS cloud including migration planning and execution.

Implemented Terraform to automate the provisioning and management of infrastructure on AWS.

Migrated rate manager service, java based app. to generate rates and final quote for policies, to EC2 instances. Deployed the apache tomcat servers to the cloud instances. Installed Firewall Cert post receiving them from cert Manager servers.

Set up Linux operating systems on servers including initial configurations and installations of necessary software.

Diagnose and resolve network issues using linux tools

Migrated Oracle database to AWS, including schema conversion to Aurora MySQL. Implemented and executed extraction jobs to migrate source data into the AWS database.

Owned and delivered on the major challenge faced during the database migration of unauthorized access and control to resources. Implemented IAM (Identity and Access Management) and MFA by setting up roles, permissions & policies to authorized users & services for the security layer.

Implemented CI/CD workflows for effective branching & merge strategies. Used automation tools like XL Deploy for effective & scalable deployment.

Enhanced system reliability and uptime by implementing Kubernetes for container orchestration, reducing downtime due to application failure.

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Syntel Private Limited Pune, India

Software Engineer Nov’15 - Jan’19

SaaS infrastructure

Role: Responsible for software development and design of insurance policy administration services as SaaS software.

Impact & Contribution:Successfully implemented and delivered SaaS and PaaS infrastructure for insurance application. As well as database migration to cloud infrastructure (e.g. AWS).

Provided support to critical business operations including production servers setup, and fixing prod issues

(e.g. rate configurations, page crashes during various policy lifecycle) with strong SLA.

Defined deliverables as per client requirements. Designed policy systems PaaS architecture for policy creation, renewals, endorsements, cancellation and documentation.

Delivered e2e insurance website for various insurance companies including Munich Re, Chubb, Everest Re, including features like policy quotation, coverage, rate calculators, final policy document generation, and mail trigger to the underwriters and insured.

Created VPC private and public subnets to group web and db the instances.created environment for web application AWS EC2 instances .

Migrated databases such as sql server, oracle to cloud database Redshift.

Developed Ansible playbooks to automate the deployment of web applications, including installation of dependencies, configuration of web servers and deployment of application code. . Education

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Vivekananda Institute of Technology Jaipur, IN

Bachelor of Engineering in Electronics and Communication Aug. 2011 – May. 2015 Skills

• Languages:Python, Java/Gosu, SQL

• Technologies: AWS, Azure, Databases, Kubernetes, Jenkins, Jira, Apache Tomcat, XL Deploy, Amazon CloudWatch, Aurora MySQL, Oracle DB, Redshift, Visual Studio, JFrog Artifactory, SonarQube, S3, Docker, EC2,EKS,IAM,Prmoetheus,Grafana,Jenkins,GitLab,Ansible,CI/CD.

• Certifications

AWS Solutions Architect-Associate

Microsoft certified Azure Fundamentals

Microsoft certified Azure Data Fundamentals

Guidewire Specialist Certification- PolicyCenter 10.0 configuration & ClaimCenter 10.0

SAFe Practitioner 5.0

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