Customer Service Specialist

Jalysia Simmons

Hospitality & Customer Service Specialist

Buda, Texas

210-***-****

**************@******.***

EXPERIENCE

Top Roe, Austin, TX – Server

October 2024 – Present

● Provide attentive service, take orders, and deliver food efficiently in a

high-paced sushi bar environment.

● Ensure customer satisfaction by anticipating needs and addressing

concerns promptly.

● Maintain cleanliness and organization to uphold restaurant standards.

Target, San Antonio, TX- Fulfillment/ Guest Advocate

September 2023- August 2024

● Assisted guests with in-store and digital orders, ensuring a seamless

shopping experience.

● Processed transactions efficiently and educated guests on Target’s app

and fulfillment services.

● Handled returns and problem-solved within company policies.

Red Robin, San Antonio, TX- Sever/ Shift Lead

April 2022- September 2023

● Managed multiple tables while providing excellent customer service.

● Performed closing duties, such as cleaning and cash reconciliation.

EDUCATION

A&M San Antonio, San Antonio, TX- Associates in Biology

Graduated: 2023

Winston Churchill High School, San Antonio, TX- High

School Diploma

Graduated: Spring 2021

SKILLS

- Excellent customer services

- Fast learner, strong

multitasking abilities

- Team-oriented and

organized

- Efficient and hard working

AWARDS

Saint George Maronite

Catholic Church, San Antonio,

TX – Lead Altar Server

Scheduler

2018 – Present

• Train and mentor new altar

Contact this candidate