Customer Service Travel Consultant
Resume:
Alex Plates
Maricopa, Arizona
****.******@*****.***
SUMMARY:
Dedicated and committed to excellent customer service and satisfaction
Skilled Electronic Technician and Corporate Travel Consultant
Effective use of Microsoft Office and current Industry Web Tools
EXPERIENCE:
Virtual Assistant, Wolf Bed Liners, Riverside, CA 01/2016 to 12/2024
Helping clients with administrative assistant support, customer service, travel arrangements, data entry, bookkeeping, billing, sales, reservations, technical support, and social media services. Consistently achieved high client and customer satisfaction ratings.
Manufacturing Technician, Intel, Chandler, AZ 02/2012 to 06/2015
(Contract Worker via Staff Finders of Oregon and Artech Information Systems)
Operated complex analytical equipment tools in a class I clean room environment. I am trained and certified on over 20 different operations. My successful performance gave me the opportunity to participate on progressively more difficult projects such as Silver Highway, 1270 line, Research and Development for PEM Post Epoxy Management as well as QRL Test and Research for TC Thermal Control.
Travel Consultant, International Travel, Anaheim, CA 01/2008 to 10/2011
Delivered prompt and courteous customer service as a virtual travel consultant for corporate clients. Booked and exchanged airline, car, hotel, resort, cruise line, amtrak, meeting space, and convention reservations through Sabre and Apollo. Proficient in complex international travel reservations. Researched and resolved debit memos and ARC reporting.
Electronic Technician, Solectron, Charlotte, NC 03/2005 to 11/2007
(Through Aerotek)
Promoted from Test Operator II to Debug Technician on Teradyne high speed processor units. Performed assembly, testing and repair of motherboards utilizing oscilloscopes, DVM’s, frequency generators, x-ray analyzers, schematics, Microsoft Access, AutoCAD drawings, Visual Basic and C++.
EDUCATION:
ITT Technical Institute, Anaheim, CA Associates Degree in Electronics Engineering Science (AAES)
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