Customer Service Data Entry
Resume:
Darryl Jenkins
Southfield, mi 48075
******.*********@*****.***
Skills
Dynamic professional skills with over 15 years of combined customer service experience in retail business and restaurant development. Proven success records with implementing, assessing, planning, documenting, and evaluating yearly business goals. Outstanding relationship building skills with co-workers, and community members. Experience
8/2016-2/2024
Data Entry at Concentrix
● Handled customer service by greeting customers, answering questions, and resolving complaints.
● Processed customer orders, warranties, appointments through phone contacts and data entry.
● Documented and maintained files for follow up orders 7/ 2016 - 8/20
Bigalora Wood Fired Cucina -Team Associate
● Handled customer service by greeting customers, answering questions, and resolving complaints.
● Maintained a clean and organized checkout area and assisted with bagging purchases or stocking shelves
2/ 2015 - 7/ 2016
Rams Horn -Team Assoicate
● Problem solved under high pressured and stressful busy conditions
● Handled customer service by greeting customers, answering questions, and resolving complaints. 3/ 2013 - 6/ 2015
Cozy Cafe Team Assoicate
● Became a team player to ensure customer satisfaction .
● Completed daily cash and credit sales reports for supervisors and store managers.
● Documented and maintained files for supervisor reports.
● Maintained a clean and organized work area for a safe work enviroment 3/ 2013 - 7/ 2015
Sales Associate at Meijer
● Assisted customers with questions, product concerns and complaints.
● Used organizational and time management skills to complete several tasks
● Became a team player in different departments to ensure customers satisfaction with their shopping experience.
Education- Associate degree in business candidate -Oakland Community College
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